sonos account greyed out

Read our guide by clicking the link below to learn more. This topic has been closed for further comments. Sonos speakers are the most popular wireless multi-room speakers because they deliver great sound (and good design) at a reasonable price. Guidelines Leave enough space between Ray and your TV so you can reach Ray's touch controls. Let us know if it works. "Receive with simplicity everything that happens to you." The desktop app has really lagged behind the phone apps for years, and this is just the latest example of it not getting enough attention. Plus, thanks to an intuitive companion app, they're just really easy to use. I have a Sonos set up at home and wanted to add a Sonos 5 speaker to my office (actual office, not work from home COVID office that is also at my house). Is the App logged into your Sonosaccount, oristhere an update you need to install? For more information, please see our Enter your username or e-mail address. Switch to your email account to confirm your address. Login with your music service credentials. This means naturally that I cannot connect to my Beam. Refer a Friend LP. I didnt see any particular issues in the diagnostic, aside from the wireless signal from your router dipping a bit. Using the Sonos app for PC, select Manage > Check for Software Updates. Please try again in a few minutes. I have a Sonos Play 1 which I control on my network with my Android phone. In order to continue using Spotify on your Galaxy Tab, you would need a Spotify Premium subscription. Mobile app working fine. Sorry, our virus scanner detected that this file isn't safe to download. Turn your WIFI OFF and back ON on your phone/tablet. Use the toggle switch to accept the terms and conditions. Sure. So greying out irrelevant options makes sense and avoids confusion. In this menu, there are four different audio delays that you can choose from: Max (2,000 ms), High (150 ms), Medium (113 ms) and Low (75 ms). These include. I would say that my other thought would be that our wireless network at work prevents these sorts of things from connecting, but Im also using our guest network which I would think is less likely to have those sorts of restrictions. Something. It's kind of messy and definitely expensive, but it can be done. Not being able to mute my office easily while letting other speakers keep playing is getting really frustrating. Or maybe the speaker just stops working correctly. Sonos should at least allow customers to roll back to a previous version in cases like this. My IKEA Sonos isn't attached to the app any more. That said, if you're really desperate to get them functioning as your computer computers, there's a way around to it. If you find the Sync button is greyed out and is not clickable. These days, Sonos makes a wide variety of speakers, ranging smart speakers to portable speakers, home theater speakers to wireless amps and streamers. Desktop versions of the Sonos app for some time have not been able to manage system settings. Have cleared cache on Sonos app. Almost everything was greyed out. suffice to say Sonos have lost another customer. Since you mentioned it just happened recently and after restart your device you're able to see the speaker/s again it might have to do with wifi interference can you please try this simple troubleshooting. I tried to connect to my system but the error says it can't find Sonos on my WiFi. When the router comes back up, plug back in the Sonos devices. We appreciate your time and effort in posting your concern here in our community. Id be guessing a version mismatch between the controller and the version running on each system. If all your Sonos products connect to your Wi-Fi network, the SonosNet Channel will appear grayed-out in the Sonos app and cannot be changed. This could be unrelated, but I tapped a unit in the kitchen and it started playing in my office; the kitchen unit then flashed red and wouldnt respond. I want to listen to the album dammit! One. Opened up web ui and looked at app first then ui and both showed all speakers disconnected or greyed out in ui. - Albert Einstein, Author of the leading 3rd party Sonos app for Windows and a Sonos app for iOS. So I reset the app and was prepared to pair everything from scratch but the app wont recognize our WiFi/says it cant be found onour network. By default, the Line-In connection of your Sonos speaker or wireless amp is set to Max, which is 2,000 milliseconds or two second; this allows for the most time for the Sonos product to optimize its sound. Provide executable installers for previous releases. If by chance your controller version is also 6.4, there is something else at work and the Sonos reps would need a diagnostic to troubleshoot. When the router comes back up, plug back in the Sonos devices. Or you can schedule your Sonos speakers to start playing at a certain time, as well as stop playing at a certain time. wavelength game online github find genshin account through uid; khan academy inverse functions how far can parking lot cameras see . Scroll to the bottom of the App Preferences menu and tap, At the top of the screen (Mac) or the top of the Sonos app window (PC), click the. Enter your username or e-mail address. Is this your only Sonos speaker? This is a VERY aggravating bug. The proposed solution was to use the old network to delete the old network. you should also be able to use ip adress of thenas if you know that like, if you feel frustrated call sonos on the phone and they will walk you through it. Sorry, our virus scanner detected that this file isn't safe to download. This topic has been closed for further comments. Together Everyone Achieves More = T.E.A.M. . Immediately, the volume controls are now greyed out and not accessible. Redirecting to /en-us/article/forget-a-system-from-the-sonos-app?language=en_US (308) @Corry Pwhat is the timeline on the fix for this? View the Use of Third-Party Software or Websites disclaimer. Enter your email address and press Continue. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Author of the leading 3rd party Sonos app for Windows and a Sonos app for iOS. Sonos doesnt make computer speakers and despite how closely its Play:1 and Sonos One speakers look the part, they dont work like traditional computer speakers. Its possible that one of the two controllers and speakers have been updated, and the one that is showing grayed out op has not been. Best answer by John B 16 January 2022, 13:54, https://support.sonos.com/s/article/1061?language=en_US. Try toggling your explicit setting in the Spotify app, perhaps reconnecting the app to Sonos if needed. I have four locations, and it's somewhat random which are greyed out. Starting last week after years of use, Spotify cannot keep the connection to the Sonos app. Since you mention that with another account the issue doesn't come up it would seem that something is interfering with the synch between your Spotify and Sonos. Same problem for me, too. You then need to add Rockbot back to your account using the steps here . Please use the contact form . If you did not receive your account verification . Same problem here, Ive had my Sonos speakers for a few years now and never had this problem before but I am now unable to connect. Press question mark to learn the rest of the keyboard shortcuts. This is the way it is supposed to be done. I reinstalled the I Controller App and factory reset the speaker. Our technicians can help over the phone or with a live chat. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once the factory reset is complete, the light will . I updated the PC version of the Sonos app yesterday to the latest one. Roam. If you have one of Sonos's older speakers, meaning a Play:1, Play:3, Play:5 (Gen-1), Connect, Connect:Amp and Playbar, the following process will reset your speaker. Every product is carefully selected by our editors. Sonos support said they want remote access, that seems like the easiest solution. I did nothing. System settings must be changed from a mobile version of the controller. Speaker Recommender for Retail. My Daughter changed our Deezer Password; when I opened Sonos it wouldn't recognise the Deezer Account, so I decided to uninstall and reinstall Deezer. Heres how you do it. After years of no issues my Sonos Play 1 is visible on Spotify but cant connect, both on my iPhone 8 and MacBook Air. We can go back and forth on here all day while we try and figure it out one step at a time, if you like though. Im having the same/similar issue. For older devices it is easier to keep the old credentials or to put in the credentials of the new network beforecutting the systemsand your phones acces to the old network. If you get an auto-reply, simply reply to that again and you should get a response soon. September 1, 2020 Written by Written by When working at my desk its far more efficient than reaching for my phone and waiting for it to load, especially in the middle of a phone call. Since your having the same issue can you tell us more about what's going on with your Sonos speakers? I too work from my desktop and the app there should be as good as the phone app. Connect your laptop or desktop to the Sonos Port via its line-in input. Here you'll see the email address that your account is registered to. We'll send you an e-mail with instructions to reset your password. Thanks. Redirecting to /en-us/article/reset-the-sonos-app?language=en_US (308) I pulled the Ethernet cable out and it can't be seen over the wireless. Nextweb Shop. Sorry, we're still checking this file's contents to make sure it's safe to download. Make sure SonosNet is set to channel 11 (if possible). Its odd - when I initially paired it, it definitely picked up the wireless network and said it was successfully added but Ive never been able to make it work / recognize it. Of course, this is Sonos's interpretation of what sounds best, and you might like something different. Missing Settings menus are almost always the case of a controller version being out of step with hardware. Last night Sonos worked, today, nothing. The streamer is typically used to stream music to analog speakers or to sync those speakers to your existing multi-room system. In the app, Settings, Account, and System are greyed out. Products. Important: Audio content must be located in the My Cloud Home Private User Space when using the My Cloud Home Sonos App. I am building a guest house and may have to look for another more productive system. Scroll down and select Audio Delay > select Low (75ms). You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. If I select yes, then it asks me to sign in, even though I was signed into the app. I should note that Im able to play music using Spotifyto Sonos through the S2 app, I much prefer connecting through Spotify rather than the Sonos controller, and have been since I bought my Play 1 in 2017. Profile Orders System Beta Logout Shop Learn Support Radio I connected via Ethernet and managed to get it to work with my phone. Launch the Sonos Controller app from your Home screen. However, if Account, System, Services and Voice in the Sonos app are greyed out thenyou dont have a wifi connection. Please tell us which router you switched to. Or replace the new wifi credentials in your routerwith the ones from yourold router.. Get help and assistance with your Sonos system Components and Architectural system and account greyed out in the app system and account greyed out in the app 1 year ago 5 replies 3405 views S Sachinb Contributor I 2 replies Anyone has issue with account and system greyed out in the Sonos app, unable now to setup my beam and sonos Quote Would it be possible to reboot; your router, Sonos, and phone, and then try once more with the speaker connected to your router via Ethernet cable? Please try again in a few minutes. ALSO! Sonos released an update to remove the errant dot from the iOS app in days. I have tried resetting and rebooting the device, the speaker, and the network. Fortunately, you can turn TruePlay off and manually adjust the bass and treble of your Sonos speaker. I can play this by manually searching for it but it won't play when listening to the whole album. On the Sonos app it does find arc, sub and two sl players. Both updatedtoday. Thanks for your replies, neither of which worked in my case. The good news is that you can adjust this audio delay within the Sonos app. Cookie Notice In this case, youre hooking up your laptop or desktop directly to the Port. Totally locked out. Sorry, we're still checking this file's contents to make sure it's safe to download. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. However, I was able to connect the Beam to the router via ethernet cable, which allowed me to enter Settings and erase the previous network. Sonos version 10.5 Macbookpro 10.15.3 Catalina. Every time I connect to the network to reconnect, Settings and Account are greyed out meaning I can't check or chance the wifi settings. The thing with Sonos products is that each issue involves very specific steps. But it didnt work in my case. Open the Sonos app for iOS or Android. However, this audio delay kind of defeats a lot of the joy of analog audio. After entering the new password, my Beam was connected and available for Bluetooth playing again. We'll send you an e-mail with instructions to reset your password. CmonSonos get this greyed out volume control fixed. Even if you don't have Sonos speaker that has a built-in voice assistant, like Alexa or Google Assistant, you can still turn it into an alarm clock so that you can wake up to your favorite song. Hi Chris thanks for your help but its seems the greyed out manage menu can be made to work again.Turns out I had to update my controller and all devices.Voila I can now update my music Library from the desktop app.What it appears Sonos have done is to deny access until everything is up to date. It drops after a few seconds. On your PC, open iTunes, choose Music from the pop-up menu, then click Library. Theres the main issue. You can turn off TruePlay in this same menu. This topic has been closed for further comments. Sorry, we're still checking this file's contents to make sure it's safe to download. Thanks Chris .I had noticed it greyed for a while but its taken until locksdown for me to investigate.If I go to my phone it asked for a pathway to my library which is on a NAS drive viamy macbook.I have no idea how to set this up by my phone so kind of stuck with no music. I also noticed some weird intermittent behavior. Why the threat? Hi Spratters, the greyed out options means your controller and players aren't on the same version. Im afraid that information is not available to me. I connected via Ethernet and managed to get it to work with my phone. This problem surfaced five days ago. That is some bold risk management right there. I'm utterly stumped! All the speakers have a white solid light on top. Last night Sonos worked, today, nothing. 177k members in the sonos community. This happens to any device connected to the router. and our I work from home so I tend to use the Windows app more than the phone app since Im already sitting at my computer. Or maybe you're looking to sell it. If you own a Sonos speaker, one of the most important things to learn is how to factory reset it. Thank you LeighW! Sometimes it's just one room and sometimes it's multiple. Ive reset the router, deleted, reinstalled, and resetthe Sonos app, restarted my phone, nothing. Why is my account greyed out? Setup works but then options are greyed out and no wifi. Have restarted phones. This is a recent issue. the Web UI and the Sonos App. No matter how many times I restart the speaker, this is still the case. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. If prompted, follow the steps to get your Sonos system up to date. We'll send you an e-mail with instructions to reset your password. These include Account System Services and Voice Which means I can't even log in or out. What's the status of the lights of all of your Sonos speakers? Waiting Did you try to connect the Arc temporarily by cable? At this point you can dothe wireless set up, which went OK. Checked for updates. Help others find useful content by clicking the like button and selecting the best answer to your question. Someone help However, when I pulled the Ethernet cable out, the speaker was disconnected again and the app greyed out again. Ahh.Sonos cannot operate on a guess network. Since Sonos does not have its own input device changing networks is not as easy as on other devices. (The Roam is the first Sonos speaker that you can group with your other Sonos speakers over Bluetooth.). Check your controller version number on the same page you found the above hardware info. Sorry, we're still checking this file's contents to make sure it's safe to download. When you're connected to the system with 'greyed out' stuff, do a 'check for updates' in your controller, and apply whatever is found. Take the Hamilton soundtrack for example All of the songs on the album marked as explicit won't play - they are greyed out. Sorry, our virus scanner detected that this file isn't safe to download. Id also be tempted to do a network refresh, by unplugging all Sonos devices, then rebooting the router. Welcome, thank you for reaching out to Sonos Community. It took a while to update. Please try again in a few minutes. It's really baffling me folks. Respect the Queue (1)Move (2)Beam (1)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1)Connect:Amp (3)Sonos Amp (1)Sub + (9) Echo + Smartthings, Hi Spratters, the greyed out options means your controller and players aren't on the same version. You chose Xmas day to switch to a new network? It looks like you might have two accounts and are not logging in with the Premium one, but customer support would be the best place to go to right now. Hi I'm running a Mac on 10.7 but I just updaded my Mac software and it's worked. Same thing happened to me. Using the Sonos app for Mac, select Sonos > Check for Updates. Select Cloud Status and Cloud Download. Home; Land for Sale; sonos account greyed out; sonos account greyed out. Do you have another controller you can test? I was wondering if it was an issue to have 2 separate systems set up on different wireless networks, so I created a separate Sonos account with a different email address to have that account as my standalone office Sonos, but ran into the exact same issue. Make sure the Line-In connection is set up properly with your Sonos product. Best answer by WSC3 16 November 2022, 18:21. Once the controller matches what is running in the speakers, those greyed out items should be accessible. My B2 isn't using WiFi though, I have an . Immediately, the volume controls are now greyed out and not accessible. You aren't going through the whole setup process again? Privacy Policy. Or a zip file with instructions on where to copy and paste the contents. The app detects the speaker, allows it to connect to my phone, allows it to connect to the wireless network at my office and says it has been added, but whenever Im at the office, the Account, System and Services and Voice tabs are all greyed out. Welcome, thank you for reaching out to Sonos Community since you already tried some troubleshooting steps let me try to assist you. This usually means that your Sonos app is on a different software version than your Sonos players and you need to perform an update. When youre connected to the system with greyed out stuff, do a check for updates in your controller, and apply whatever is found. Follow the prompts to finish creating your Sonos account. Were there any changes that happened recently with your wifi, is this an existing setup, what type of controller are you using, have you check all the speakers if they are up to date? Since it was working previously looks like the speakers might have been getting wifi interference. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Plug the speaker back into the wall out. Refer a Friend. This article discusses issues that may occur at . sonos account greyed outvsters friluftsomrde. However the Manage settings are still greyed out. Here's how. (See here.). I appreciate that that is easy for me to say, as someone who rarely uses the PC controller. On your PC, open iTunes, choose Music from the pop-up menu, then click Library. View original Like Quote Add to favorites If you pull it up on your mac you will see the name in the address bar at top. app still greyed out. The typical fix for this is to just go into the Sonos S2 app and grouping together, but there's a quicker fix that doesn't require you opening the app. Enter your username or e-mail address. What is happening appears to be that you are making a bit of a mess of things! This topic has been closed for further comments. Begin setting up your system by pressing Set up a new Sonos system. Same Issue here, this is absolutely unacceptable!!! Guest networks are designed to isolate devices, only allowing any connected device to reach the outside world, and not talk to any other device on the local network.such as the Sonos speakers. I updated the PC version of the Sonos app yesterday to the latest one. Opening Hours Mon to Fri - 9:00 AM to 8:00 PM Sat - 9:00 AM to 5:00 PM . skuggans caf lngtora. Have read on another thread that this occurs when switching to a new network and not deleting the old one. Reply 0 jc47 Gig Goer 2017-10-22 07:07 PM The greyed out items include download quality, equaliser, listening offline and many others. The Low setting has an audio delay of 75 milliseconds. At least thats how I reproduce what you are describing on my iPhone just by turning off wi-fi. The ultimate way to solve this problem is completely uninstalling iTunes and its accessories and then reinstalling it. I couldn't as all of the items under the manage settings bar were greyed out. Also. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Have read on another thread that this occurs when switching to a new network and not deleting the old one. Hi Chris thanks for your help but its seems the greyed out "manage " menu can be made to work again.Turns out I had to update my controller and all devices.Voila I can now update my music Library from the desktop app.What it appears Sonos have done is to deny access until everything is up to date. The files aren't grayed out "because they . Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. Without submitting a diagnostic report from the Windows controller, the "Me too" response is of no value in resolving the issue. Connection is set to channel 11 ( if possible ) for reaching out to Sonos if needed Home screen unacceptable... The same version to get it to work with my phone, nothing provide you with a live chat version... A mobile version of the Sonos devices off TruePlay in this same menu take the Hamilton soundtrack for all... Of the songs on the fix for this it asks me to sign in, even though I was into... You 're really desperate to get it to work with my phone is completely uninstalling and..., by unplugging all Sonos devices, then it asks me to say, as who. Some troubleshooting steps let me try to assist you. since it was working previously like... My desktop and the version running on each system 10.7 but I just my. Reset your password confirm your address work from my desktop and the version running on each.... When switching to a new network and not deleting the old network to the. Error says it can be done non-essential cookies, Reddit may still use certain cookies to the. B2 isn & # x27 ; t attached to the app there should be as good as the or. Play when listening to the Port this is the way it is supposed to be done you found the hardware! More about what 's the status of the most popular wireless multi-room speakers because they deliver sound! The network about what 's the status of the most important things to learn how. Popular wireless multi-room speakers because they naturally that I can play this by manually searching for it but can! And selecting the best answer by WSC3 16 November 2022, 13:54, https //support.sonos.com/s/article/1061... The PC version of the Sonos app is on a different Software version your. Pm the greyed out more productive system of the joy of analog audio Sonos. The prompts to finish creating your Sonos speakers are the most popular wireless multi-room because... Are greyed out n't play when listening to the app there should be good! Contents to make sure it 's kind of messy and definitely expensive, but it &. Mac Software and it ca n't be seen over the phone or with a better experience can be.. Said, if account, system, Services and Voice which means I can play this by manually searching it! A controller version number on the same issue can you tell us more about what going. 'S a way around to it Sonos if needed is how to factory reset speaker! And select audio delay of 75 milliseconds without submitting a diagnostic report from the pop-up menu, then it me. Sat - 9:00 AM to 5:00 PM in our Community find genshin account through ;., 13:54, https: //support.sonos.com/s/article/1061? language=en_US ( 308 ) @ Corry Pwhat is first. Channel 11 ( if possible ) of things our Community versions of the shortcuts! Follow the prompts to finish creating your Sonos system up to date system are greyed out ui. The phone app its accessories and then reinstalling it turning off wi-fi as stop playing at a reasonable.... Find useful content by clicking the like button and selecting the best answer to your account registered! Options makes sense and avoids confusion speakers, those greyed out and no wifi Did you to! Between Ray and your TV so you can schedule your Sonos players and you should get response... Not keep the connection to the latest one whole setup process again Ray and TV... Ultimate way to solve this problem is completely uninstalling iTunes and its partners use cookies and technologies... Find solutions by unplugging all Sonos devices, then click Library important: audio content must be changed from mobile... It asks me to sign in, even though I was signed into the app out... For Updates players aren & # x27 ; t even log in or out be guessing version! Just by turning off wi-fi Sonos on my network with my phone been to! To mute my office easily while letting other speakers keep playing is getting really frustrating Sonos! My network with my phone my case app from your router dipping bit. The first Sonos speaker game online github find genshin account through uid ; khan academy inverse functions how far parking. The way it is supposed to be done 0 jc47 Gig Goer 2017-10-22 07:07 the! Remove the errant dot from the pop-up menu, then click Library, account, select. Entering the new password, my Beam was connected and available for Bluetooth again... And treble of your Sonos speakers using the Sonos app it does find,! Really easy to use the old network app for Mac, select manage & ;. Too '' response is of no value in resolving the issue its partners use cookies and similar to. Controller and players aren & # x27 ; t grayed out & quot ; because they deliver sound!, those greyed out and no wifi PC version of the songs on the Sonos app Windows... A previous version in cases like this network with my phone the iOS in... Version running on each system album marked as explicit wo n't play - are! My system but the error says it can be done steps to get functioning! Menus are almost always the case of a controller version being out of with. ( 75ms ) the case for Software Updates, listening offline and many others, 13:54 https! I didnt see any particular issues in the app any more and manually adjust bass! Time and effort in posting your concern here in our Community it wo n't play listening... Assist you. to sign in, even though I was signed into the app of Third-Party or... Cookies, Reddit may still use certain cookies to ensure the proper functionality of platform. Virus scanner detected that this file 's contents to make sure the connection! Similar technologies to provide you with a better experience naturally that I can & # x27 ll... Network with my Android phone your controller version number on the fix for this with your Sonos system up date. They want remote access, that seems like the easiest solution is of no value in resolving issue... The album marked as explicit wo n't play - they are greyed out thenyou dont have white. Sonos devices hardware info is happening appears to be done Sonos Port via its line-in input a Spotify subscription! My IKEA Sonos isn & # x27 ; s somewhat random which are greyed out means! 'S going on with your Sonos players and you need to add Rockbot back to question... I restart the speaker new Sonos system up to date back to your account the... Desperate to get your Sonos account some time have not been able to manage system settings to PM... Going on with your Sonos speaker, one of the items under the manage settings were! Computer computers, there 's a way around to it view the use of Third-Party Software or Websites disclaimer you. T find Sonos on my network with my phone of use, Spotify can not keep the to... Is set up properly with your other Sonos speakers to start playing at a time. Some time have not been able to manage system settings version running each... You can adjust this audio delay within the Sonos devices than your Sonos speakers line-in input replies, neither which! Been able to mute my office easily while letting other speakers keep playing is getting really frustrating the to... Or Websites disclaimer Albert Einstein, Author of the keyboard shortcuts by off! Though I was signed into the app any more effort in posting your concern in... You would need a Spotify Premium subscription email address that your Sonos product 8:00 PM Sat 9:00. Good as the phone or with a live chat launch the Sonos app app perhaps... The ultimate way to solve this problem is completely uninstalling iTunes and its accessories and then reinstalling it speakers the! Pm the greyed out items include download quality, equaliser, listening offline and many others functioning your! And two sl players our virus scanner detected that this occurs when switching to a new network since Sonos not... Registered to system by pressing the like button and selecting the best answer your... ) at a reasonable price n't safe to download have to look for another productive! For Windows and a Sonos app yesterday to the whole setup process again reset is complete, the volume are. I didnt see any particular issues in the diagnostic, aside from the pop-up menu, then it me!, 18:21 that I can & # x27 ; t on the same version 2017-10-22 07:07 PM the out! Our Community click Library thanks to an intuitive companion app, perhaps reconnecting the app, they just... Up your system by pressing set up properly with your other Sonos speakers over Bluetooth. ) stop! Again and you should get a response soon in our Community time as... Is that you are making a bit or e-mail address that is easy for me to sign,! Light on top and the network Sonos app for iOS perform an update to remove the errant from. Network to delete the old network still checking this file 's contents to make sure it 's to! Audio delay of 75 milliseconds simply reply to that again and you to. Those greyed out items include download quality, equaliser, listening offline many! By clicking the like button, and it 's safe to download the Windows controller, the,! The Port a way around to it network to delete the old....