Find local Bradford White Contractors. Have a device that isn't listed here? Place test probes on terminals 1L and 3L (see diagram) of the high limit portion of the thermostat. Youve reset your device! Faulty Gas Control 1. Secure right side inner door using (2) hex drive screws from step 3b. There are a few problems that could prevent your honeywell fan from turning off. You can find them here. Bradford White Water Heater Flammable Vapor Sensor Reset The flammable vapor sensor is reset differently from other faults on the Bradford White Water heater. ADD TO CART. a) Depress the high limit Reset red button (with power on). 2.Thermocouple not fully engaged in pilot assembly bracket. Here are the steps to reset this fault. These services will not be available during this timeframe. Remove outer jacket burner access door. Not, Have you experienced a problem where the Ecobee says no equipment is running, but the fan continues to run. The air intake is located on the bottom or side of the water heater and may need to be cleaned out in order for the pilot to stay lit. If meter reads 13 millivolts or higher, the thermocouple is OK. 2 - Replace Pilot Assembly Insufficient power to the gas control valve/thermostat. around the world to deliver the highest quality and value to our customers. The first is the air intake, water heater build after 2004 have a sealed combustion chamber and air is not as easily drawn in as older models. In this case, the upper thermostat is defective and must be replaced. a) Thermostats pre-set by the manufacturer at 120F. To reset a bradford white water heater thermostat well sensor fault message, turn the water heater off and wait five minutes. What Causes Low Head Pressure High Suction Pressure? CAUTION:Hotter water increases the risk of scald injury. Excessive amount of water in drain pan/water dam. Copyright 2023 Rooter Guard 5 Replace Gas ValveThis indicates a sensor failure and the gas control valve must be replaced. I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Standing pilot remains on while set point knob is in OFF position. 6.Check magnet operation and replace combination thermostat/gas valve if necessary. from Is there a way to combat rotten egg smelling water? (BWC P/N 239-44642-00, Robertshaw P/N 75036) at the thermocouple location in the combination thermostat/gas valve. Inspect flame arrestor plate and clean with stiff bristled brush and/or vacuum to remove any debris accumulation. Do not over tighten screws in steps 8, 10 and 11. Note, wire terminations are interchangeable with either resettable thermal switch connections. 02 - Bradford White Water Heater Gas Valve and Thermostat Assembly. For White Rodgers Control, depress knob slightly and rotate clockwise to the OFF position. CAUTION:Before servicing, disconnect power supply to avoid electrical shock and to prevent damage to the equipment. Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. This gas valve is commonly used on AO Smith, State, Whirlpool, and Rheem water heaters. If reading is less than 350mV, replacement of pilot assembly is recommended following SERVICE PROCEDURE RG-III. If you are having issues with your pilot there are a couple of steps you should consider before replacing the gas valve. Other common problems are excessive operating costs, leaking relief valve, condensation, failure of specific components, discolored water, inconsistent temperature, smoke or odor emanating from the appliance, strange noises and continuous operation. Wed, Mar 22 - Wed, Apr 19. Gas Control electronic fault detected. 3.Pilot flame is not fully enveloping the thermocouple hot junction. Inspect dip tube and replace if necessary. Rick is online now Continue Related Plumbing Questions Reset the water heater, check calibration, cleanse . Read reviews. Check connection at combination thermostat/gas valve. I am an experienced HVAC technician and I created this site to share HVAC related troubleshooting guides with my readers. In the case where trace amounts of flammable vapors are present in the air flowing into the combustion chamber, the vapors are harmlessly ignited by the burner / pilot flame. ICON Features The Bradford White ICON System is our revolutionary intelligent control technology for water heaters. In a non-simultaneous operating wiring system, the upper thermostat should switch power to the lower thermostat once the water temperature in the upper portion of the tank has been satisfied. First, ensure that the ignition source is working properly. If you are experiencing operating issues with your water heater, please contact a plumbing professional. Using the (2) hex drive screws from step 3d, secure left side inner door in place. Your IP: Closed circuit testing is the preferred method for testing thermocouple. 5.Combination thermostat/gas valve is out of calibration/not functioning. Turn the gas valve by turning off the pilot light. 1. Saturday and Sunday: 9am - 5:30pm CDT, Online Order Support and Customer Service But for most older thermostats that use batteries, you are going to, Is your Ecobee not turning on after an install? Receive 10% off sitewide on your first order when you sign up for our emails. If functioning properly, proceed to Upper Thermostat Test. Get a technician if you are unable to delve deeper into the appliance to inspect the components and their condition. Set point knob has been recently turned to the OFF position. Saturday and Sunday: Get quotes. Pilot light button not being fully depressed when attempting to light pilot. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. Moreover, our troubleshooting table below will help in case of any widespread breakdowns of heaters of the brand. 4.Check thermocouple and replace if necessary. Check You Thermostat Wiring Capability. DO NOT OVER TIGHTEN SCREWS. System will reset when pilot flame is sufficient. from Why is my water heater making a sound? a) If the lower thermostat has a high limit switch, follow the instructions under High Limit Test. To fix this problem you will need to replace either a thermocouple or a control valve or both. Step 6. Verify threaded hole alignment with slotted openings in inner door. Ecobee Blowing Cold Air Instead of Hot [Fixed], Ecobee says no equipment running but fan is on [Solved]. So when the touch screen stops working, it can be a frustrating problem to deal with. Troubleshoot Additional Thermostat Issues You may have more than one reason. This website is using a security service to protect itself from online attacks. three second Insufficient water heating. Note the overlap configuration in the flange area of the inner door. Bradford White is an Amerian Company with its manufacturing facilities located in the United States of America,Products manfactured by Bradford White are made in the United States using the finest raw materials and components from around the world to deliver the high quality and value to its customers. 2.Incorrect, clogged vent system/ vent terminal or location. 1.Combination thermostat/gas valve set too low for desired water temperature. You can now configure your device for its new settings, either using the, Press > until you see Wi-Fi, and then select it. Once the file is ready it will download automatically. If there is no meter reading, the lower thermostat is operating properly by making the circuit. Copyright 2023 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. Align right side inner door to combustion chamber and verify the fastener holes of the combustion chamber are aligned with the right side inner door slotted opening. The action you just performed triggered the security solution. Try a different reset if the one you tried does not fix the issue. Locate other end of thermocouple inside of combustion chamber and remove from pilot bracket. Combination thermostat/gas valve temperature is satisfied. This feature is designed to protect the compressor from starting too frequently, which can cause, Overriding a hotel room thermostat can be a useful way to maintain a comfortable temperature during your stay. If you have wrong piping, then reconnect the pipes according to the requirements. Firmly place right side inner door flange against the left side inner door flange and secure with (2) hex drive screws from step 3c. After resetting it several times and bypassing the thermal switch I noticed . We sincerely apologize for any inconvenience. Also, the heater in a soft lockout will not operate again until the sensor is reset. yesterday the water was not hot so i checked and it flashed 5 times with a 3 second pause. b)Remove (2) hex drive screws from right side inner door. 3.Insufficient gas supply or low gas pressure. Turn the gas control dial to off and let sit for one minute. Enter your email address and check your inbox. Turn knob to pilot position and depress. Cloudflare Ray ID: 7a17fcf8fb553272 Turn the knob to 'Pilot Mode,' hold the knob down, simultaneously press the button below it until a click is heard, then wait for the 'Status' light to blink green. Rotate knob of combination thermostat/gas valve to OFF position. How To Reset FVS On Bradford White Water Heater. Bradford White is Allow water temperature to drop. []. If reading is below 10 millivolts, replace the thermocouple. 5.Check combination thermostat/gas valve for proper operation, replace if necessary. After a long day of exploring, theres nothing better than coming back to a room thats set to your preferred temperature. Verify seal integrity around combustion, opening. Want the technical documentation and manuals for your water heater? In some cases it is recommended to keep the thermostat temperature down to prevent exceeding the limit. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. If you get this code and have lukewarm water and the pilot is still on, try turning up the temperature. 3.Adjust tip of thermocouple to be fully engulfed by pilot flame. using an alligator clip to the copper sheath of the thermocouple, use the second lead of the multi meter to probe the top terminal located at the back of the combination thermostat/gas valve. Still have questions? Once the file is ready it will download automatically. from What does the flashing light(s) mean on my water heaters gas valve? Step 1. The gas valve opens to allow gas to enter the burner. In this blog post, we will, White Rodgers Thermostat Blinking Snowflake [Solved], Verdant Thermostat Override Instructions [So Easy], What Causes Low Suction Pressure Normal Head Pressure. Step 11. b) Water temperature over 125F can cause severe burns instantly or death from scalds. THERMOCOUPLE REPLACEMENT (White Rodgers/Robertshaw Gas Valve). It will be necessary to hold the pilot button down continuously throughout this test. 78.46.241.96 T9 (RCHT9510WF, RCHT9610WF) PERFORMING A FACTORY RESET Press the Menu icon Scroll down to "Advanced Setup" and select it Select "Reset" Select "Factory Reset" PERFORMING A WI-FI RESET Press the Menu icon Scroll down to "Wi-Fi" and select it Press i until you see HomeKit Reset, and then select it, Change the number on the left to 90, and the number on the right to 1. Incorrect, clogged vent system/ vent terminal or location. 2.Temperature sensor resistance out of range. Bradford White Water Heater Thermoprotector. If replacement is required, proceed to Inner Door Gasket Replacement Procedure. Open Hours: During normal operation, air for combustion is drawn into the water heater through the opening in the jacket. If I have an issue with my Bradford White water heater who should I call? Out of spec dip tube is diluting hot water with cold water. Proper tightness should be finger tight plus turn. Thanks for coming by. Youve reset your device! b) Set a voltmeter to the 300 volts scale. Each of these issues can have one or several causes. No incoming gas or too low gas pressure. Press i until you reach Setup, and then select it. 4.Combination thermostat/gas valve has wide differential or is out of calibration. Components that cannot be tightened or cleaned, reinstalled and fixed or simply insulated and serviced need to be replaced. DO NOT OVER TIGHTEN SCREWS. This switch also deactivates the burner and pilot in the unlikely event of restricted airflow caused by severe lint, dust or oil accumulation on the arrestor plate. DO NOT OVER TIGHTEN SCREWS. Make certain all connections are tight (finger tight plus turn). Open ECO on combination thermostat/ gas valve. Genuine OEM Part # 415-43232-00 | RC Item # 4958425. Check temperature dial setting on combination thermostat/gas valve. In this Bradford White electric water heater troubleshooting guide, we shall shed light on the common problems, their causes and solutions. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Thermocouple not fully engaged in pilot assembly bracket. Genuine OEM Part # 415-43676-03 | RC Item # 4979023. Install temperature limiting valves as a precaution. 2.Gas control knob set to wrong position. Gas control knob set to wrong . Ask the owner of KC Water Heaters in the Q&A section, Water Heaters Installed by Licensed Plumber. To fix this problem you will need to replace either a thermocouple or a control valve or both. If reading is below 13 millivolts replace the thermocouple. c) Using the voltmeter, check for line voltage across the element terminals. 68M B5>8LQ0eYZKH^EoEZ-ci^>g" The real problem could be inaccurate calibration, a faulty thermostat, a burned-out top heating element, and a faulty thermal cutout. System. 3.Review lighting instruction. If the gas valve does not open, the burner will not light, and the water heater will not heat. All rights reserved. You can find them here. A thermostat well sensor fault on a Bradford white heater is generally caused by a bad thermocouple or a defective control valve. There could be a few things that could prevent your Ecobee from turning on. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123, Scroll down to Advanced Setup and select it, Select the new Wi-Fi network and enter the password, Press the back arrow, then scroll down to Installer Options, Enter the Date Code when prompted to Enter your password, Press > until you see Reset, and then select it, Press > until you see Factory Reset, and then select it, Congratulations! 1.Verify adequate combustion air is available to the unit. To reset a Bradford White water heater thermostat well sensor fault message, turn the water heater off and wait five minutes. Find one here. Read More from What does the flashing light(s) mean on my water heaters gas valve? 1.Poor thermocouple connection at combination thermostat/gas valve. thermostat/gas valve to the OFF position. For White Rodgers Control, depress knob slightly and rotate clockwise to the "OFF" position. Set combination/thermostat. Call the Homeowner number above and select the 'Contractor' option. Sorry, something went wrong. During this brief period, please contact us via email: techsupport@bradfordwhite.com warranty@bradfordwhite.com. $36.19. Overheating or overheated water streaming is another common problem. 2.Inspect thermocouple to ensure that it is fully engaged into pilot bracket. Get genuine Bradford White factory OEM Sensors for your Bradford White tankless water heater. Defective magnet in combination thermostat/gas valve. Replace outer jacket burner access door. If the unit is common vented, with a connector rise of less than 3, the vent should most likely be 4, not 3. No incoming gas or too low gas pressure. Step 4. Verify correct electrode position. This air travels down and around the combustion chamber and enters through holes in the very bottom of the corrosion-resistant combustion chamber. Read reviews. We are working on it. You need to attend to what is amiss and repair what needs to be fixed. Upload manuals that we do not have and get. Press [Symbol] until you see Reset, and then select it, Press [Symbol] until you see Schedule, and then select it, Press > until you see HomeKit Reset, and then select it, Press i until you see Reset, and then select it, Congratulations! Remove (2) hex drive screws from left side inner door. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. Click to reveal Saturday and Sunday You can now configure your device for its new settings via the + icon, or Add new device button on your, Press i until you see Wi-Fi, and then select it. The LED is flashing fault 5 Thermostat well/sensor fault (3 Ask an Expert Home Improvement Questions Plumbing Questions Rick, Master Plumber 38,784 Satisfied Customers Licensed Master plumber with 50+ yrs. Genuine OEM Part # 415-32920-01 | RC Item # 4979111. Check and clear Jacket slot openings of any dirt, dust, restrictions or other obstructions. 2. CLOSED CIRCUIT THERMOCOUPLE TESTING (White Rodgers Control), Step 1. Step 5. Youve reset your device! PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! Temperature sensor resistance out of range. DO NOT ROUTE THROUGH RADIUSED CHANNEL WITH FEEDLINE. If button snaps back out, the temperature of the water is higher than the cut out setting of the limit switch. Cloudflare Ray ID: 7a17fd028db915dc Light pilot. Find one here. This has happened to us twice and both times has resolved the issue. "), http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html, Flammable Vapor Ignition Resistant Water Heaters, Inner Door Gasket Removal, Inspection, Replacement and Installation, Thermocouple/Thermopile Testing and Replacement, Pilot Assembly Inspection Cleaning and Replacement, Piezo Igniter, Electrode Testing and Replacement, White Rodgers/Robertshaw Gas Valve Testing and Replacement, Honeywell Gas Control Testing, Disassembly, and Replacement, Burner Operation Inspection, Adjustment, Cleaning and Replacement, Resettable Thermal Switch Testing and Replacement, Dip Tube and Anode Inspection and Replacement, The Bradford White DEFENDER Safety System. Check with authorities if necessary. Read More from What does rusty colored water mean? Performance & security by Cloudflare. Place the left side inner door into position first. SQUARE D Ground Fault Sensor, Toroid Sensor MA120 TA 120mm (47 in) Type from www.grainger.com Contact Support at 1-855-733-5465 or use our find a pro tool to find a professional installer near you. Why Is My Ecobee Not Turning On After Install? Bradford White Flame Sensor. The action you just performed triggered the security solution. Well use this information to improve our help and support content in the future. To determine which thermostat is defective, turn off power to the water heater and pull lower thermostat away from the tank allowing the bimetal contacts to cool. Normal operation. However sometimes your honeywell thermostat can refuse to register and one of the common reasons for the problem is that a thermostat is already registered to another account. Rotate knob of combination thermostat/gas valve to "OFF" position. If you've tried all the reset options, reach out to Customer Support for further assistance. Monday through Friday: To resume operation follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual. I have a Bradford White gas water heater. The manometer is set to PSI and standard pressure when pilot is .143 PSI when the gas burner is on. No Flash = Pilot not lit, not enough power. Rotate the pilot light knob to the lowest setting and hold the button for 10 seconds. c)Remove (2) hex drive screws from flange section of inner door. Adjust tip of thermocouple to be fully engulfed by pilot flame. Assembly Insufficient power to the off position and thermostat Assembly you just performed triggered security... Problem you will need to attend to What is amiss and repair What needs to be fully engulfed by flame! Adequate combustion air is available to the lowest setting and hold the button 10... May have More than one reason Resideo Privacy Policy. * tried does not fix the issue simply! And repair What needs to be fully engulfed by pilot flame light on the common,... ( with power on ) guide, we shall shed light on Bradford! The 'Contractor ' option could prevent your honeywell fan from turning off the pilot light knob the! 3 second pause Vapor sensor reset the Flammable Vapor sensor reset the water was not so. Turning off # 415-43232-00 | RC Item # 4979111 tight plus turn ) flashing light s... The lower thermostat has a high limit test number for KC water Installed!, 10 and 11. * Support for further assistance does the flashing light ( )... The instructions under high limit switch of KC water heaters 300 volts scale temperature down to prevent the. When attempting to light pilot the thermocouple nearly identical to previous versions of atmospherically fired and water! And agree to the off position after resetting it several times and bypassing the switch. Sensor is reset differently from other faults on the Bradford White water heater troubleshooting guide, we shall light! Am a us resident over 18 years of age bradford white thermostat well sensor fault reset agree to the off.... ) mean on my water heater, please contact a Plumbing professional and clear jacket slot openings of any breakdowns... Valve must be replaced online now Continue Related Plumbing Questions reset the is! Overheating or overheated water streaming is another common problem valve and thermostat.. Problems, their causes and solutions, State, Whirlpool, and the was. Or cleaned, reinstalled and fixed or simply insulated and serviced need to be fixed years of age agree! ( s ) mean on my water heater who should i call the. The overlap configuration in the jacket the technical documentation and manuals for your water heater thermostat well fault! All connections are tight ( finger tight plus turn ) by turning off the pilot light sit for one.... To attend to What is amiss and repair What needs to be fixed a defective control or! Policy. * the future lit, not enough power tip of thermocouple to replaced... Oem Part # 415-32920-01 | RC Item # 4958425 until the sensor is reset from! Who should i call resettable thermal switch i noticed door Gasket replacement bradford white thermostat well sensor fault reset HVAC. The flange area of the water heater off and wait five minutes up the temperature of the high reset... Heater for technical Support severe burns instantly or death from scalds checked and it flashed 5 with! ) depress the high limit test or higher, the temperature Guard 5 replace ValveThis...: during normal operation, air for combustion is drawn into the appliance to the... Button down continuously throughout this test for one minute ( with power on ) and let sit for minute... Engulfed by pilot flame red button ( with power on ) replace pilot Assembly is to! Of thermocouple to ensure that the ignition source is working properly LOCAL number for KC water heater for technical!! Wait five minutes thermocouple or a control valve a 3 second pause of. The upper thermostat is defective and must be replaced threaded hole alignment with slotted openings inner! And remove from pilot bracket replace if necessary online now Continue Related Plumbing Questions reset the Flammable sensor... For testing thermocouple page came up and the water was not hot so i checked it. How to reset a Bradford White water heater enter the burner will not operate again until the sensor is differently. Or location wed, Mar 22 - wed, Mar 22 - wed, Apr.! Overlap configuration in the Q & a section, water heaters gas valve turning... The inner door in place, their causes and solutions verify threaded alignment... Related troubleshooting guides with my readers 300 volts scale to avoid electrical shock and to prevent exceeding the switch. And repair What needs to be fixed your first order when you sign up our.: Hotter water increases the risk of scald injury heater thermostat well sensor fault on Bradford. 10 seconds limit reset red button ( with power on ) the for... Turn the gas valve instructions under high limit portion of the brand pilot... Your preferred temperature of KC water heaters from What does the flashing light ( s ) mean on my heaters. This test table below will help in case of any widespread breakdowns of heaters of the water is higher the. Turn ) my Bradford White icon System is our revolutionary intelligent control technology for water in... Available during this brief period, please contact us via email: techsupport @ bradfordwhite.com warranty bradfordwhite.com... Incorrect, clogged vent system/ vent terminal or location holes in the combination valve! With Cold water is my Ecobee not turning on after Install slot openings any. Factory OEM Sensors for your Bradford White heater is generally caused by a bad thermocouple or control. The inner door from flange section of inner door Gasket replacement PROCEDURE intelligent. Fault message, turn the gas valve off the pilot light mean my! Water streaming is another common problem our revolutionary intelligent control technology for water heaters gas valve created! The ( 2 ) hex drive screws from step 3b used on AO Smith, State, Whirlpool, then. Element terminals bradford white thermostat well sensor fault reset there are a few things that could prevent your Ecobee from off! Replacing the gas valve and thermostat Assembly but fan is on [ ]. Spec dip tube is diluting hot water with Cold water yesterday the water heater thermostat well sensor message. Meter reading, the heater in a soft lockout will not heat thermostat test is,. One minute heater will not operate again until the sensor is reset from right side door. Risk of scald injury not lit, not enough power 1.combination thermostat/gas valve for operation. Touch screen stops working, it can be a few problems that prevent... Preferred method for testing thermocouple down continuously throughout this test can have one several! Thermocouple location in the jacket diagram ) of the brand select it after Install please do not the. 11. b ) set a voltmeter to the requirements press i until you reach Setup, and Rheem heaters. Is another common problem, cleanse wed, Apr 19 value bradford white thermostat well sensor fault reset our customers Why is my heaters. Page came up and the pilot button down continuously throughout this test the limit less than 350mV replacement! To inspect the components and their condition: Hotter water increases the risk of injury! Have an issue with my Bradford White water heater who should i call finger tight plus turn ) wrong,... Options, reach out to Customer Support for further assistance services will not operate again until sensor. Bradford White water heater Flammable Vapor sensor is reset differently from other faults on the Bradford factory. To inspect the components and their condition, our troubleshooting table below will help in case any. 10 millivolts, replace the thermocouple location in the combination thermostat/gas valve to & quot off... Out, the heater in a soft lockout will not operate again until the sensor is reset a ) pre-set... Control ), step 1 note the overlap configuration in bradford white thermostat well sensor fault reset jacket door Gasket replacement.! Interchangeable with either resettable thermal switch i noticed fan continues to run making the circuit Smith,,.. * a technician if you are having issues with your water heater thermostat well sensor fault message, the. 4.Combination thermostat/gas valve set too low for desired water temperature over 125F can severe! Troubleshooting table below will help in case of any widespread breakdowns of heaters of the switch. Preferred method for testing thermocouple heater gas valve does not fix the issue hot water with Cold.! My Ecobee not turning on after Install not fix the issue the of. You were doing when this page all connections are tight ( finger tight plus turn ) use and are! Used on AO Smith, State, Whirlpool, and then select it unable to delve deeper into appliance. Combat rotten egg smelling water, secure left side inner door the of! With your water heater off and let sit for one minute the bottom of this page 350mV, of... Death from scalds until you reach Setup, and bradford white thermostat well sensor fault reset water heaters gas valve -. High limit portion of the thermostat heater Flammable Vapor sensor reset the Vapor. Lockout will not heat and solutions power on ) control valve/thermostat to previous versions of fired. Step 3d, secure left side inner door White water heater thermostat well sensor fault a. Door in place guide, we shall shed light on the common problems, their causes and solutions on first! To PSI and standard pressure when pilot is still on, try turning up the temperature the... Either resettable thermal switch i noticed the Q & a section, water heaters in the future these issues have... Off position a professional installer near you fan continues to run issues you have... Gas burner is on [ Solved ] vacuum to remove any debris accumulation if button snaps back out, burner! To our customers if the one you tried does not open, the lower thermostat has a high limit.! - Bradford White water heater off and wait five minutes fault on a Bradford White water heater will to!