Before you make your choice you can read more about our cookie policy. We are setting up a new delivery service for our dispensing patients. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Do not submit any queries about your medical condition or medications. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Proxy. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Egton Medical Information Systems Limited. My Account. Find out about how the NHS self-referral button feature works and who to contact with any questions. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Some pharmacists also offer other services like diabetes and blood pressure monitoring. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Admin enquiries. More information on the service can be located here. For more information, see the dispensary page. Attleborough Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. We've put some small files called cookies on your device to make our site work. Station Road SurgeryStation Road Attleborough Attleborough We would also like to use analytical cookies to understand how our site is used and improve user experience. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. The NHS Access app is no longer working. Accessibility We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Or they might be able to let you know when it's ready to collect. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. I work full time so cannot sit on the phone for an hour waiting for someone to answer. We make it easy to register you and your family. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. 42.50% detected by practice, out of 120 new diagnoses. Stay up to date with the latest government guidance. Feltwell Thetford IP26 4AD (01842) 828938. We currently deliver to around 160 patients in the villages surrounding Attleborough. NR17 2AF Map. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. The website sends you round and around in circles. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. You'll be able to collect your medicine in person when it's ready. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Check symptoms, find possible treatments and find out when to seek help. Due to extraordinary circumstances face-to-face appointments may be difficult. You can now submit a request for your repeat medication using the internet. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Request repeat medication or managing existing requests. (Note that ordering several items at once to be counted as one prescription). We make it easy to register you and your family. Station Road SurgeryStation Road I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. The Account option, which is visible once your name is selected. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. We try to reserve our GP appointments for patients with more serious health problems. View and share your medical record. NR17 2AF Map. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . NR17 2AF Map. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Attleborough There's more information about prescriptions in your NHS account. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Powered by 100% Renewable Energy. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Including Station Road and Queens Square branches. Please do not use this message box to request other items of medication or send enquiries to the surgery. Some high street pharmacies also deliver. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Minor surgery (e.g. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. In all cases please order your prescriptions at least 2 working days before they are needed. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Attleborough Select Repeat Medication from the menu, then New medication order. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. Station Road SurgeryStation Road Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Send secure messages to your GP. You do not need to see a GP to order a repeat prescription. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Find out more about online health and prescription services. More than half of GP practices are connected to Patient Access with more joining every day. Attleborough Surgery is a GP/Doctors practice in Attleborough. removal of moles and skin lesions) - provided in-house; . Menu Attleborough Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. Practice365 Privacy Policy This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. order repeat prescriptions. Find out how to renew your repeat prescriptions. 82.88% with recommended measurement, out of 2,698 patients. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. 72.0% vaccinated, of 3946 eligible people. Your pharmacy of choice is referred to as your nominated pharmacy. If you still need help with using Patient Access, you can visit our Support Centre online. If you are registered for online access then you can order your prescriptions by following the directions after logging into . NHS self-referral. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. The website wasnt working. We are a family general medicine practice. Thank you for your feedback. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. NR17 2AS Map, Queens Square SurgeryQueens Square Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. The NHS App now requires newly registered patients to input an ODS Practice code. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. You can order a repeat prescription by logging into your account using the NHS app or NHS website. 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