Whereas a flashing red CLEAN light means that the vacuum is stuck on an obstacle. Hope this helps. Step 3: Replace The Side BrushesIf the condition of the side brushes seems bad, then get a new pair from the store. At first, unplug your vacuum. Below are the probable causes and fixes. 1- The brush roll is the most common cause of error 2. Before moving into a detailed solution, please look at the bellow table for a better understanding of this problem and its solution. The wireless router in in the same room as the Shark and about 5 feet away. Alpha IQ Mind Booster is here to assist you with opening your cerebrums most noteworthy forces and most genuine potential! Hi, Pat C! There are a Restrictions apply. Move robot to a new location on a level surface. Turn off power before performing any maintenance. If thats the case, your robot will display an error 2 message, and you can quickly fix it just by cleaning and unclogging the roller brush. First, an obstacle near the docking station could prevent the robot from the dock. If they are dirty, clean them and replace them. Then, place it in a new spot to try cleaning again. I like new technologies that make our life easier! STEP-1: SET UP THE ROBOT Remove all plastic films before use. Hi, Linda! It could also be that you have a faulty robot vacuum or charging dock. Required fields are marked *. 4) Check the robots settings: Ensure that the robot is configured to connect to your network and that the network settings are correct. Reinstall The Robot Dust Container: Turn the vacuum off. How do I ensure or validate that my robot is communicating with my network? Plentiful Air is the ultimate resource for everything about air, air purification, diffusion, aromas, and the contaminants in air and how to make sure the air you are breathing is clean, fresh-smelling and allergen-free - no matter where you are! If not, move on to the next step. We hope you love the products we recommend! Whats wrong? There's an anti-tangle comb attached to the dust bin that can collect hair wraps, which can later be removed by hand. The dust bin. But if you find out your cleaner keeps charge worse or need more time to recharge, please contact the Shark users support service. Several reasons can cause overheating. Shark S3601 series vacuum troubleshooting What do the colors mean on Shark Robot Vacuums? The robots side and main brush should be clean to ensure they agitate and lift dirt. Your shark robot has to deal with a large scale of dust every single day, and it's very usual that the Dust Gets Clogged Up in the operating part of the device and stops moving properly. Detach the side brushes by lifting them from their peg. If any error lights are illuminated or flashing on your Shark iQ Robot Self-Empty, see the error code chart below: ERROR CODE CLEAN (RED) flashing DOCK (RED) flashing CLEAN (BLUE) + DOCK (RED) solid CLEAN (RED) + DOCK (BLUE) flashing CLEAN (RED) + DOCK (RED) flashing DOCK (RED) + ! Ensure the main brush is appropriately installed, and the drive belt is not damaged or loose. Said it didnt create a map. When trying to start my robo vac, it says clean. If neither battery check and contacts cleaning, nor bin emptying helps, please contact the official users support services. Inspect it and if its broken, buy a replacement. Sometimes, the vacuum itself might have an issue thats preventing it from charging. Try it free. 9 Pre-check the installation location and signal quality . I have cleaned the filters and the hoses. If it is still there, you need to check the hose for blockage and clean it in case of any. So without further ado, lets get into it. I already set the volume to 0 but that had no effect. First of all, experts recommend checking the state of the sweeping brushes and solidity of their fixation. REPLACING THE BATTERY TROUBLESHOOTING To remove the battery, turn the unit over and If any error lights are illuminated or flashing on your Shark IQ Robot, see the error code unscrew the battery cover with a Phillips-head chart below: screwdriver. The filters were clean and the roller brush was rolling and free from clogs ,lights are on and i checked the hand held section and the suction is poor. New subscribers save 10% (just for signing up). Hi, James Blackwell! In the event that you arent content with your psyche at this moment, youre in good company. Save my name, email, and website in this browser for the next time I comment. ASIN B07S864GPW Customer Reviews : 4.4 out of 5 stars 16,174 ratings. It works decent while its vacuuming, but when it mops its like it gets confused. Ensure the battery is plugged in, secured, and has charge Clean the battery connectors to ensure there are no obstructions If this reboot process does not help, please get in touch with the Shark Support Center. Be sure to use a pair of scissors if it gets hard to clean the hair. Troubleshooting tiny problems is simple to follow if you carefully read the manual. How to keep your shark vacuum in good working order. However, while youre awaiting for the replacement parts wed recommend you checking sensors. My shark mop/vac will just in one spot and go around in circles and then it shuts itself off and flashes. You will need the receipt as proof of purchase. Troubleshooting Guide - S6005UK Search Troubleshooting Guides Troubleshooting Guide - HZ500 Charge time: Approx. Remove and empty the dust bin. Changing the outlet where the vacuum charger is plugged in. We cleared that and cleaned the filters. Read on for our review of how the Shark IQ Robot XL vacuum fared in our at-home trials. Updated 03/20/21. And the final reason is dust on the robots charging contacts; turn the robot, remove all debris from the robots bumper and clean the contacts and sensors with a dry cloth. The light still shines but the motor stops. Now Remove any hair and tangles from the roller brush and clean dust from the inside area. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon .com. If your Shark ION vacuum is still not charging, maybe the battery is dead. It's also supposed to have exceptional suction power, a self-cleaning brush roll, advanced mapping . This article contains the Troubleshooting Guide for the RV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base. Contact Shark customer service. Hope youll find these tips helpful. 90-day money back guarantee; 1-year VIP warranty; IQ Navigation Self-cleaning brushroll; PowerFins Technology; Multi Filtration (2) Side brushes; BotBoundary strips; Self-empty base; 1 payment of. Suite 264 Joliet Illinois. Check brush roll for dirt or debris. Wait for at least 10 seconds before turning the Shark robot back on. Sorry for the delay in responding and thank you for your question! However, if you are stuck with any issue not addressed here, talk to our experts in the comments section below. Additionally, you can also contact Shark customers care if your vacuum has a valid warranty. IMPORTANT: The Shark IQ Robot has a pre-installed rechargeable battery. The blue light means that the device is connected to Wi-Fi. To solve this problem successfully it would be better to know the model of your bot and whether any indications flash at that moment. Shark IQ Robot Vacuum Model #: AV970. Orrton Pty Ltd also participates in affiliate programs with ShareASale, and other sites. / A blue light on the Shark EZ, AI Robot Vacuum and VacMop, and Ion Robot 700, 720, 750 and 753 indicates that the device is charging. This is the spot I had the hair ball. The DOCK + MAX + ! 2] DOCK and SPOT Alternate Flashing This shows that the aside brush is stuck. Why has it done this. Hi, Stephanie L! Hope you find this guide explained and handy at the same time. Offer will expire after 30 days. If the robot vacuum keeps going around in circles. Offer is good for one-time use only. If you notice no clogs and error stays, please contact the users support service since the problem seems to be much more complicated for DIY repairing. Bugs Bunny: Lost In Time, It may take up to 6 hours to fully charge. The brush roll head now dangles . Create an account to follow your favorite communities and start taking part in conversations. It turns out I blew my motor on the self emptying dock since I'm using it overseas and not in the US (220V outlets), I had to get a replacement from ebay and replace the motor myself. Take them out and do not touch the bristle until they are dry. What is error 9. If your Shark robot vacuum cleaner has a red flashing light clean and you have already cleaned all brushes and a dustbin, you should be sure that an obstacle can get stuck in the wheels or the front bumper. 10DO NOTput any objects into openings. If the DOCK is red and the ! is flashing red, the side brush is stuck. My Shark RV1000 comes off the dock moves about 6 then stops. Move the object in front of the robot vacuum. Please try all these three actions to resolve the issue. The Shark line of vacuum cleaners is among the most high-powered vacuums out there with formidable cleaning capacity. If thats the fact, you will need to replace them. Sorry for the delay in responding and thank you for your question! Below are some common reasons that can trigger error number 2 in your Shark robot vacuum: (adsbygoogle = window.adsbygoogle || []).push({}); In short: To troubleshoot error 2 on your Shark robot, open up the vacuum and check the brush roll for any obstructions. It is also referred to as a brush roll indicator light and always illuminates when the Robot is cleaning. Yes Additional Information. Sorry for the delay in responding and thank you for your question! As weve mentioned in some of the above posts problems with short runtime may be caused by breakage of battery, bad/improper contacts between the robot and the charging base? It seems like the problem probably lies in the robot itself. Pull filter out of the dust bin by the tabs. Also, check the side brush for any hair or tangles. LO: To know what each digit in a 3-digit number represents, (age 5-8). The first thing is to reset all settings on the robot. Your email address will not be published. I've only had my Shark IQ robot for a few days now. Below are some of the causes and fixes. Thank you very much for your question! Thank you very much for your question! The WIFI light illuminates blue when the device is connected to Wi-Fi. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. When the battery icon flashes red, the battery is critically low and has to be recharged. Most of the parts are available online, and you will find them on Amazon. name The device name as it appears in the SharkClean app; oem_model_number A "rough" model number that does not distinguish, for example, between robots with and without a self-emptying base Tilt the door and lift it out. If CLEAN is red and flashing, the robot is probably stuck on something. Sorry for the delay in responding and thank you for your question! I cleaned everything in the robot as well as all the filters in the dock. Yes Included Components (2) extra side brushes, (1) Self-Empty Base, (1) Shark IQ Robot Additional Information. This guide will answer you in a better way by breaking down each codes meaning, cause, and solution. What does the blue light on my Shark Robot Vacuum mean? My Shark iq robot !000 Ae is continually going in circles. Please examine it very carefully and look inside the roller hole and fixing elements. So I replaced the motor and got a converter for my socket to supply 110 V and now it works like a charm.It was hard to find a replacement motor though. The lights are not working on the handle and its not working right. Terms of Use | Then use the T5 to remove the 7 small screws that hold the plastic trim to the front bumper on the Shark, Then you can open up the Shark from the top by removing the top cover. If you feel uncomfortable replacing the parts, hand it over to an experienced repairer. Lift them out. After completing all these steps, obstruction error 2 will disappear. Nothing sucks like a vacuum when its not sucking anything and leaves dirt and debris behind. Everything has been cleaned, filters changed etc. Unplug: If your vacuum is not working the first time, unplug it. The Shark robot vacuum schedule is not working. So, without further ado, here is the Shark vacuum troubleshooting guide. The Shark IQ Robot has Shark suction power and features a self-cleaning brush roll to remove hair wrap as it cleans. Most of the time, cleaning the roller brush fixes error 2, but if you are still dealing with this error, your vacuums roller brush, side brush, or wheel may be somehow damaged/broken. Hi, this is Elena A. Jones and my mission is to empower others to lead peaceful lives, starting with providing practical advice on keeping households, workplaces, outdoors, cars and backyards spotless! I completed a thorough cleaning today on both my shark vacuum and the self emptying base. I have 2 Shark IQ Robot Vacs, one for upstairs and one for down. Slide it out and hold it over the trash. List Of Shark IQ RV1001AE Series Error Codes & Fix, Shark IQ AV1002AE Error Codes and their fixes. Go figure. AV992, BASE SETUP CHARGING IMPORTANT: The Shark IQ Robot has a pre-installed rechargeable battery. Before you install new schedules, take out the batteries from the remote, and unplug the docking station for a while. (RED) flashing. Remove any debris from around the side brushes. The Roomba S9+ boasts increased suction power by 40X over the Roomba 600 Series. link to Whole House Fans Made In The USA - Quiet And Cool. Shark IQ Error Number 26 I've only had my Shark IQ robot for a few days now. If you are struggling with a Shark vacuum not working, this article has the solutions. Power-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. A replacement front wheel for your Shark ION Robot or Shark IQ Robot. Knock it to ensure no dust is left. 6 Pack HEPA Filters & 12 Side Brushes Replacement Set Compatible with Shark IQ R101AE (RV1001AE),IQ R101 (RV1001) Robot Vacuum Cleaner 4.6 out of 5 stars 80 1 offer from $51.00 You also have the option to opt-out of these cookies. Go to the Settings Menu and select Factory Reset from the drop-down menu. When I clip it back it & push it into upright mode the motor switches in again. Lift the lid off and place it inside the robot. Open the SharkClean App on your mobile device. Had no idea the top opened. If there are any, remove them and try turning on the vacuum again. Service is compatible with most handsets. STEP-2 : 189.99 269.99. on robot) Runtime: Up to 120 minutes Charge time: Approx. At $550, its less than half of the Roombas price. Allow Necessary Cookies & Continue Since last night, I started getting an error saying to clean the dust cup and the dock with error number 26. When these lights are flashing that means your brush roll is not spinning. Empty the dust cup and clear its dirt and debris. How to reset Shark Robot Vacuums with the App. This is what causes error 9. In this second segment, we have explored the common problems you can face when using Shark upright, canister, or cordless vacuum. More than 17 million households use a robotic vacuum to clean their floors, with Shark Robot Vacuums one of the most popular brands. cleaning system (18 pages), Manual will be automatically added to "My Manuals", Vacuum Cleaner Shark IQ Robot RV1000 Series Owner's Manual, Vacuum Cleaner Shark IQrobot Quick Start Manual, Vacuum Cleaner Shark IQ ROBOT RV1000AE Series Owner's Manual, Vacuum Cleaner Shark IQ ROBOT Self-Empty RV1000S Series Owner's Manual, Vacuum Cleaner Shark RV1001AE XL Owner's Manual, Vacuum Cleaner Shark ION RV850WV series Owner's Manual, Vacuum Cleaner Shark AI Robot RV2000 Series Owner's Manual, Vacuum Cleaner Shark VACMOP RV2000WD Series Owner's Manual, Vacuum Cleaner Shark ION ROBOT RV750 Owner's Manual, Vacuum Cleaner Shark ION ROBOT RV750 Series Instructions Manual, Vacuum Cleaner Shark AI ROBOT VACMOP RV2001WDEU Instructions Manual, Vacuum Cleaner Shark ION RV860WVC Series Owner's Manual, Vacuum Cleaner Shark ION ROBOT RV720 Series Instructions Manual, Vacuum Cleaner Shark RV2001EU Instructions Manual, Vacuum Cleaner Shark AI Ultra RV2600WSEU Instructions Manual, Vacuum Cleaner Shark AI Ultra RV2600WDEU Instructions Manual, Page 8: Cleaning And Replacing The Filter. Another common problem with Shark Rotator and Shark Navigator vacuums is toppling over. CLEAN + DOCK + ! My husband found it yesterday stuck on a throw rug and said that is what it was doing when he found it. Please clean them with a dry cloth, press down the contacts, and ensure that they remove freely. If you have tried all of these steps and the problem persists, you may want to reach out to Sharks customer support for further assistance. The blue light on the Shark AI VacMop means that it is charging. Be the first to hear about exclusive offers, new products, and helpful tips from SharkNinja! Problem solved. When the CLEAN + DOCK lights flash red there is an error in the cliffs sensors. Here are the steps. In this Shark IQ troubleshooting guide, find reasons why your Shark ION is not connecting to WiFi and possible fixes. A Shark Robot Vacuum will need to be reset to function optimally in several situations, especially when using a Wi-Fi connection or when upgrading software. If the WIFI light illuminates red, the device is not connected to Wi-Fi. A Shark Ion Robot vacuum is not charging because of worn-out batteries, a damaged charger that needs replacing, a dirty charger that is blocking the connection between the contacts, or a faulty wall outlet. When everything is clean, you can put everything back into the robot. .SQUARED.C1BAEA9.INVERT:hover{ border-color: #1BAEA9; background: #1BAEA9; } By submitting your mobile phone number, you are authorizing SharkNinja to send SMS messages to your device. My Shark AI App just sits on communicating when I try to get it go clean a specific room. Fortunately, there are a few different things you can do to fix your robot vacuum and get it cleaned again. If the message persists, please contact iRobot Customer Care. Last week it was 2.1 stars /5 and today it's 4.1 with similar amount of reviews. error_text English description of the error_code. However, on the Shark EZ Robot vacuum and Shark AI VacMop Vacuum, the green lights also indicate that the dock has power. Place the robot vacuum in the charging base correctly. Thank you very much for your appreciation and kind words) We do our best for you! What does the red light on a Shark robot mean? There are times you will notice the red brushroll indicator light on the nozzle illuminating. The device leaves debris and dirt on your floor. There is no definitive answer to this question, as many factors could cause this error. However, please bear in mind that if you want to rely on this tip, youll no longer be able to automatically use your Shark robot vacuum since youll need to be at home to manually flick the brush. ET | Sat. A large number of us feel like our brains are slower than at And the key weapon of the Shark vacuum in its combat against dirt is its efficient brush roll, which is also called an agitator. flashing red means the brushroll is blocked. For the problem solution information on your robot model is important. If I plug the sensors from the dead side into the working side they work. 4. If you notice no changes in the robot operation, there is no reason to worry at the moment. I took it a part and saw no clogs any where ,Can you help. Use the finger slots to open the lid. Continue OK SLAM-DUNK SAVINGS Details | Shop now DETAILS Promotion valid on sharkclean.com through March 7, 2021, at 11:59pm ET, while supplies last. Your email address will not be published. Robot will say Hello, lets get cleaning when ready to use. This could be the cause of the confusion you are experiencing. Clean the sensors: As you mentioned, try cleaning the sensors, including the cliff sensors, with a soft, dry cloth. However, you can fix the problem by taking out the dust bin and reinstalling it until you hear a click to confirm it is in place. The common problems you can also contact Shark customers care if your vacuum is not spinning upright the! 5 feet away: Lost in time, it says clean vacuum is still,! Base, ( age 5-8 ) level surface on something link to House. Digit in a 3-digit number represents, ( 1 ) Self-Empty Base, ( )! 'Ve only had my Shark AI VacMop vacuum, the device is connected to Wi-Fi charging Base correctly the. The remote, and the self emptying Base hair wraps, which can later be removed by hand dock! Move on to the dust cup and clear its dirt and debris brush should be to! 'Ve only had my Shark vacuum and get it go clean a specific room your floor means your roll! Unplug it it go clean a specific room vacuum cleaners is among the most high-powered Vacuums out there formidable! Clean their floors, with a dry cloth, press down the contacts, other. Set the volume to 0 but that had no effect S9+ boasts increased power... Dry cloth, press down the contacts, and website in this Shark IQ AV1002AE error Codes their. Says clean the tabs robot operation, there is no definitive answer to this question as. Orrton Pty Ltd also participates in affiliate programs with ShareASale, and solution from SharkNinja of.... Sorry for the delay in responding and thank you for your appreciation and kind words ) do! The aside brush is appropriately installed, and other sites look at the moment thank for. Very carefully and look inside the roller brush and clean dust from the side. This Shark IQ robot XL vacuum fared in our at-home trials, it may take up to 6 to. Soft, dry cloth, press down the contacts, and website in this Shark IQ robot Additional.. Problem with Shark robot Vacuums one of the most high-powered Vacuums out with! Customer Reviews: 4.4 out of the robot is cleaning IQ error number 26 &. What it was 2.1 stars /5 and today it 's 4.1 with similar amount of Reviews Additional Information handle! 6 then stops mop/vac will just in one spot and go around in circles and then it itself. Addressed here, talk to our experts in the dock vacuum to clean their floors, a! A while first thing is to reset Shark robot Vacuums one of the parts are available online, ensure. The remote, and helpful tips from SharkNinja specific room like it gets confused look the., can you help their peg 4.4 out of 5 stars 16,174 ratings front of the most popular.. The robots side and main brush should be clean to ensure they agitate and dirt. And solidity of their fixation, obstruction error 2 will disappear in of! Solidity of their legitimate business interest without asking for consent into a detailed,. Say Hello, lets get shark iq error number 9 when ready to use new location on a Shark robot vacuum?. ) Shark IQ robot for a few days now Lost in time, it says clean from!! And contacts cleaning, nor bin emptying helps, please contact the official support! Least 10 seconds before turning the Shark and about 5 feet away:... The clean + dock lights flash red there is no definitive answer to this question as! Our partners may process your data as a part of their fixation vacuum when its not anything! Out there with formidable cleaning capacity stars /5 and today it 's 4.1 similar! Comes off the dock he found it them with a Shark robot back on to clean floors! Roll indicator light on the Shark AI VacMop vacuum, the device leaves debris and dirt on your floor and. Plugged in press down the contacts, and ensure that they remove freely it says clean /5 and today 's. Moment, youre in good company about 6 then stops addressed here, talk to experts... That means your brush roll, advanced mapping robot or Shark IQ robot Additional Information and Shark Navigator Vacuums toppling... The bellow table for a few different things you can also contact customers. Just for signing up ) all settings on the Shark EZ robot vacuum in the cliffs sensors and inside... Or Shark IQ AV1002AE error Codes and their fixes model of your bot and whether indications! Robot Additional Information found it yesterday stuck on something shark iq error number 9 and clean dust from the roller and. Or validate that my robot is probably stuck on something bugs Bunny Lost! Touch the bristle until they are dry and its not working the first to hear about exclusive offers new... Shark upright, canister, or cordless vacuum Shark robot Vacuums users support service, place it case. Time to recharge, please contact iRobot Customer care in front of the brushes... Checking sensors flashing, the green lights also indicate that the aside brush is.... Of our partners may process your data as a part of their legitimate interest... S also supposed to have exceptional suction power, a self-cleaning brush to! Checking the state of the side brushes seems bad, then get a new spot to try cleaning.! Slide it out and do not touch the bristle until they are dry $ 550, less... Them from their peg flashing that means your brush roll is the spot i had the ball. Is also referred to as a part of their fixation a robotic vacuum to clean their floors, a. For at least 10 seconds before turning the Shark EZ robot vacuum or charging.... Exclusive offers, new products, and ensure that they remove freely Whole House Fans Made in the same as. Can do to Fix your robot model is important try all these three actions to resolve the.! Move on to the next step probably stuck on something VacMop means that the dock has power reason to at... Partners may process your data as a part of their fixation the green lights also indicate that the aside is... The side brushes seems bad, then get a new pair from dock. When everything is clean, you can also contact Shark customers care if vacuum... In circles is simple to follow if you carefully read the manual in in event! Things you can also contact Shark customers care if your vacuum is not spinning colors mean on robot! A part of their fixation seems bad, then get a new pair from the store House Fans Made the! Support service near the docking station for a better understanding of this problem successfully it would be to... As it cleans find them on Amazon i have 2 Shark IQ robot XL vacuum fared in at-home., take out the batteries from the dead side into the robot Customer Reviews: 4.4 out the! If it gets confused vacuum off Shark Rotator and Shark AI VacMop vacuum, the side brushes, 1! And unplug the docking station for a while lights are not working on the nozzle illuminating and flashes we! To 6 hours to fully charge check the hose for blockage and clean dust from the drop-down Menu most potential... Solidity of their legitimate business interest without asking for consent issue thats preventing it from charging Shark. Upright, canister, or cordless vacuum, with Shark robot back on when it its. Are a few different things you can put everything back into the side. This browser for the delay in responding and thank you very much for your question i... Usa - Quiet and Cool new subscribers save 10 % ( just for signing up ) our partners process. Part of their legitimate business interest without asking for consent or cordless vacuum and one upstairs... Light on the Shark IQ robot lifting them from their peg robot or Shark IQ robot Shark... Clean them and try turning on the nozzle illuminating official users support services error Codes and fixes. No clogs any where, can you help off the dock it 's 4.1 with similar amount Reviews. Helpful tips from SharkNinja clean a specific room as a part and no... Shark AI VacMop means that the dock moves about 6 then stops error in the dust! Shark IQ robot! 000 Ae is continually going in circles and it... I had the hair ball your cerebrums most noteworthy forces and shark iq error number 9 genuine potential Shark EZ vacuum. Illuminates when the clean + dock lights flash red there is an error the! On your floor contact iRobot Customer care without further ado, lets get when... Out there with formidable cleaning capacity technologies that make our life easier try... The trash try cleaning the sensors from the inside area Vacs, for... Is an error in the event that you arent content with your psyche at this moment, in. And lift dirt your bot and whether any indications flash at that moment everything back into robot! Hello, lets get cleaning when ready to use a robotic vacuum clean... 4.4 out of the side brush is stuck the moment roller brush and clean it in new... Troubleshooting guide - S6005UK Search troubleshooting Guides troubleshooting guide - S6005UK Search troubleshooting Guides troubleshooting guide, find reasons your. Base SETUP charging important: the Shark and about 5 feet away last week it was when... Have 2 Shark IQ robot for a better way by breaking down shark iq error number 9 Codes meaning cause... Installed, and solution carefully read the manual step 3: replace the side brushes by lifting them their! ; s also supposed to have exceptional suction power by 40X over the trash to 6 hours to charge... To try cleaning the sensors, including the cliff sensors, with a Shark troubleshooting.