Thanks to the 99% who are enjoying their pools. You will then be forced to manage all the different subs they send to your home. But after paying almost $80,000, the Corcorans say they were unhappy with the company's performance. Gunite crew came in. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Since 1999, Pearland Pools has been making dreams come true. Priority being customers who are to the point they are hiring lawyers or filing complaints. We signed with Premier Pools and Spas of South Florida in June of 2020. The equipment finally arrived 8 days after the pool was filled. I would like compensation for my water ****.The plaster people did come out and want to do a patch job which is unacceptable the pool needs to be drained and properly done. What exactly is a shipping container pool? Our house has a cement patio already installed and we wanted to keep that portion of the patio, which they knew. We aim to provide readers with the most up-to-date information available about today's consumer products and services. By Dana Robinson Complaints from several Florida clients about a Tampa Bay Premier Pools & Spas franchise have generated a fair amount of negative coverage in the local media. Wed like your honest feedback and want to hear about your issue(s). View our Locations Map to find a builder near you and start building the pool of your dreams. Were here for you whenever youre prepared to make your dream a reality. Remodeling: I have 9 things small and large that need to be finished and/or corrected to complete my project, not including inspections.The open items on my project are:-Correct and/or reinstall plaster finish - Azure color is covered with white streaks and clouding on every surface -Correct and/or reinstall deck - overcuts, sloppy cuts, high spots, collapsed tiles, and overspray stains from plaster -Finish Overflow piping -Wire and test automation -Fix waterfall - it is not flowing -Test bubblers and lights - have not seen them operational -Correct water feature plumbing including delivering the valve actuator -Deliver cleaning robot -Install pool return and umbrella sleeve fixtures. Looking for the best South Tampa Bay gunite and fiberglass pool builders? Gunite, Fiberglass, Vinyl: Whats The Difference. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. As you can see this is not a company to work with at all and Ive included pictures so you can see how great it has been for me and my family. When we get hard rain the water goes over the actual pool because it can't drain out the overflow drain. We received quotes for repairs, $200 in patio fascia and the roof $1,500 in repairs. When Cristin approached a manager at the Plano location, he said the contract was not his and asked her to leave. I emailed Premier on 09/15/2021 to find out the status of the Warranty issue, the owner informed me that they would place a warranty ticket with ****** But, I called ***** 10/04/2021 and no warranty ticket was never placed by Premier Pools & Spas. Experience: We were promised rainbows and sparkles and received destruction with damaged property and workers with no ethics. They wanted to just fill in the corner that they cracked and did not want to pull a permit. South Tampa Bay Pool Builders & Contractors - Premier Pools Tampa Bay South, FL Phone: (727) 219-2250 Address: 10114 Cowley Rd, Riverview, FL 33578 Services We Offer: Gunite Pools Fiberglass Pools Pool Remodels Pool Service Equipment & Pool Repair Not Yet Offered: Vinyl Pools South Tampa Bay Pool Builders - Gunite & Fiberglass Pools Looking for pool financing? We were told that it will be fine. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. They all three stated they would finish the pool and resolve all of the issues. Extras: Premier Pools and Spas offers plenty of. No updates, no returned calls, nothing. My husband and I signed a contract in October 2021. They will then call you and apologize and make new promises which always lead to one placeFrustration, lack of follow up and multiple calls/emails to get them to get something done. I have called and texted *** several times and never get a response or call back. He contacted PP&S, who sent a worker to take a look. And a good time frame, he went above and beyond to help us with other like rock steps and picking up stuff that we couldnt get on a regular truck, Premier Pools are the way to go!!! Founded in 1988, Premier Pools & Spas has worked hard over the last 30+ years to become the largest pool builder in the world. So i believe that we are on the same path now. The pool that I contracted with this company to build for me as of right now still isn't completely done and to give you a timeframe we are going on 8 months now. NOTHING!! He was a pleasure to work with; and always honest and respectful. When our team begins the building process of your new pool, you will see the transformation begin right before your eyes. If you hire them have a lawyer on file to use because you will need them. 5 complaints closed in the last 12 months. We spoke with seven customers who . We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. When can I expect them to be done? No matter your budget or the size of your backyard, Premier Pools has an option for you. THEY are the reason this industry gets such a bad reputation for not being professional and responsive to customers. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. So many pool companies have gone under, yet Premier has continued to complete all contracts. Request a FREE quote HERE or call us at (855) 212-2210. PPAS does not stand behind the sub contractors that they hire. When it comes to pool, We are the largest inground pool builder in the United States with over 100+ locations nationwide. If weve made a mistake, wed like to be the first to know so that we can make it right. The company is asking me for more money due to drainage. It was AWFUL! There is no reason you shouldn't have finished by now. They meet every Tuesday morning to go over all projects. Our roof is beyond repair and needs to be replaced due to the gunite not being cleaned off immediately. Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. April 8, ******* called to schedule them Friday April 9 or Monday April 12. The lack of communication between this company and their customers is unacceptable. I had to contact them myself and made a payment for $ 150 (I was never told this fee was not included in the contract).They submitted for permits 4/12 and approved 5/18. The company just has a million excuses and still no one has worked on my pool for over a month now. and last updated 2:14 PM, Jan 30, 2017. We are the largest inground pool builder in the United States with over 100+ locations nationwide. Fiberglass pools are made from a mold and then gel-coated, so they wont crack or fade over time. ***** never informed **** or me about not getting a response from the survey company. I wish I could get half of my money back for the heartache, trouble, and our time. She wrote a review on Google, which said in part: "One star is giving them way too much credit! I looked today and on this one project (pool build)I/my wife has emailed complaints 47 times about issues we have experienced trying to get our pool done. If for any reason youve had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. Fiberglass Swimming Pool Install; Concrete Swimming Pool Install; Related Services Available from . Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. This field is for validation purposes and should be left unchanged. Well guide you through the process. Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer. You will be amazed at how this all comes together. Pool plans were completed by 3/18. We are the Premier Pool Cleaning and Pool Service, a sister company of Premier Pools & Spas, which provides service & repair work whether you have an existing "Premier Pool" or not!Discover what thousands of customers across the U.S. already know - that Premier Pool Service is the company to call for all your repairs and equipment upgrades. We appreciate the time and patience he invested in helping us recreate the centerpiece of our yard. I would do it again with this pool company!!! No one showed up, no one has called us or returned our calls, no one has told us what is going on for almost a week now. We've reconnected with Premier this year, and I gotta admit. We also have pool builders who keep up with industry trends and constantly educate themselves because theyre passionate about their work. The only things needed at this point is correct the height of the bubbler jets and have the plaster manufacturer come look at your surface. Start a Project View Popular Projects. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. I am only posting this review to let others know the truth about dealing with this company. Note that complaint text that is displayed might not represent all complaints filed with BBB. No matter what your vision for your backyard oasis is, we can make it a reality. All Rights Reserved. Thanks Aric!!! Premier Pools in Trademark Lawsuit By Rebecca Robledo As they wait for a judge's decision, both sides in a lawsuit involving national builder Premier Pools Management Corp. said the case is going their way. ", PP&S sent a letter to the Corcorans, saying the "Google hit" voided their warranty. Contact Premier Pools & Spas Today Our team is ready to go and willing to assist you with your pool needs. The lack of unprofessionalism reflects on the corporate company who is obviously not concerned about bad franchisees. They have multiple customers unhappy and complaining. Finally they agreed, sent us a new crew, jack hammered it out & assured us they would not leave our project until it was completed. It's now connected but no one has come to start it up. Our roof is in need or replacing. She has company. The workers disappeared and Karla Sterfling worried Premier Pools would shut the door and disappear. "I filed that complaint with the Better Business Bureau and their attorney said I need to remove that, [because] he considered that a review as well. Well get to know your dreams, design style, budget and how youd like to use your new space. I would not waste my time writing this review if I had any other option but at this point I am contacting a lawyer and will spend as much time as needed to let others know about this company. Looking for pool financing? Just finish! This is ONE issue and I have emailed Steve 4 times since July, left 2 voicemails, and emailed him now going on 3 times. Looking for pool financing? There has been little progress the last three weeks. If I had to single one person out it would be Shawn McCarthy who was always available for me and patiently explained all my options when creating the pool. Obviously, this hasn't happened at all. I have sent emails text messages and phone calls. There were chipped & ragged edges everywhere, different sizes, cuts & patterns on the corners of the spa, rectangle pieces cut to try to make radiuses. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. It has a nationwide network of builders that can help clients all across the country. The company specializes in luxury pools and custom-designed pools. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. Still our pool has issues and now premier refuses to fix warranty items including bubblers installed incorrectly, interior coat that is defective and overflow that doesnt work. Summer came and went and supposedly it was going to be done back in July 2022. I'm very happy now! Do Not USE This company to build your pool. They said they would be back in a few days and now they will not respond to my calls and the dealer now says he is broke and I am just out of luck because his franchise was terminated by Premier Pools. 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. Gunite, Fiberglass, Vinyl: Whats The Difference. Buying a pool is a big decision for your family. Accepted file types: jpg, gif, png, pdf, bmp, Max. Building a pool can add value to your home. Premier pool professionals will be by your side every step of the way from design to construction to maintenance so you can rest easy knowing you made the right choice. From the first scoop of dirt to the filling of the crisp water. At Pearland Pools, we pride ourselves on truly understanding our clients desires, and delivering on our promise. Thank you, you have successfully subscribed to our newsletter! Additions & Remodeling; . We ask that you be patient as we work thru the repairs you have requested. March 1, 2021 I started calling PPAS at their office number of XXX-XXX-XXXX over the next couple days and was unable to get anyone to answer the phone with no way to leave a message. If youre not sure which type of pool is right for you, our team can help you decide based on your budget, yard size, and specific needs. 2023 CBS Broadcasting Inc. All Rights Reserved. Fast and easy online application. The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. It's way too much money to not finish the job but yet I'm still waiting. Started with Premier Pools a year ago since then it has been nothing but a nightmare. A Premier Pools and Spas expert is available to answer your questions. When can I expect them to be done? WE BRING FAMILY & FRIENDS TOGETHER! Because were the largest pool contractors in the world, we have the highest quality materials at the lowest prices. Unlike many banks and credit unions, our experience is unique to swimming pools, not just any type of loan. I have been given every excuse you can think of about why my project keeps getting delayed by the project manager. Premier Pools and Spas have over 25 years of pool-building expertise. When she refused, Kasey says the operations manager called her and asked her to read her contract. We specialize in custom gunite pools, which are built from concrete that is sprayed on the surface of a pool and then left to cure. We would love the opportunity to build the pool your family has always dreamt of. They never show or don't show or push dates out. the last one is being repaired. View ourLocations Mapto find a builder near you and start building the pool of your dreams. Who knows! Then the team will create a comprehensive design that is uniquely you. Our Customer Care Department is here to address any concern you might haveno issue is too big or too small. With those elements combined, the value we offer is unparalleled. I would use Premier again and am very pleased with our final product. Premier Pools and Spas have over 25 years of pool-building expertise. Please fill out the form below and we'll be in touch as soon as possible. "It's their customer service that harmed their business.". He represented the couple in that case; he's also helping the Corcorans. Can he perhaps provide a contract? ConsumerAffairs is not a government agency. Cloudflare is currently unable to resolve your requested domain. Premier Pools and Spas have over 25 years of pool-building expertise. Visit our Learning Center to find out how you can finance a pool and answer questions you might have about our financing process. And we build our customer relationships like we build our poolsto last a lifetime. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. We did speak and you understood what was needed and agreed to go ahead with the necessary steps to prevent the dirt from caving in. Request a FREE quote HERE or call us at (855) 212-2210. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. Click HERE to watch our new show Passion For Splashin! Request a FREE quote HERE or call us at (855) 212-2210. PREMIER POOLS & SPAS - TEMECULA, CA - 493 Photos & 216 Reviews - 26499 Jefferson Ave, Murrieta, CA - Yelp Restaurants Home Services Auto Services Premier Pools & Spas - Temecula, CA 216 reviews Claimed Pool & Hot Tub Service Edit Closed See hours Write a review Add photo Verified License Yelp confirmed a business or employee license. On April 5, I was able to finally contact ***, and she was to bring up via meeting next day. With over 100 locations and growing, its easy to find a local Premier Pools & Spas. I highly suggest going with a different company. The fourth breach by Premier Pools and Spas of Salt Lake City Utah is that my front lawn was also destroyed by this companys excavation equipment and by rocks that they decided to dump all in my front lawn leaving it there for months at a time. There were delays to get us into engineering. Now let's talk about the stagnant water that has algae and now mosquitos. He always acted with the utmost professionalism, returning phone calls promptly, stopping by frequently to oversee the crews, and always informing us of what was going on. Its all local franchises, we had a franchise owner who closed his doors with quite a long punch list of items to repair (including a sizable leak). Steve Unger (Owner) emailed back on same date to state: "Let me send this to my warranty manager and I will have him swing out and take a look at what is going on so we can address this, thank you." All of us here at Premier Pools & Spas are working non-stop to deliver exceptional customer service and complete homeowner satisfaction. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. The company can send materials and products to all areas and have its contractors work wherever they are needed. Worked with me and resolved the problem. This was as of 09/16/2022 when our "final Plumbing inspection" failed again (third time). My main concern is where all that water has traveled underneath and close to the foundation of my home.Sincerely,***************************. Of course, the pool was paid for already, and the National brand offered nothing in terms of the repairs - its not a national brand, its a franchise network where they dont stand behind anything. Not even an apology. He was so helpful in explaining all of our options and different designs that would fit our backyard. Review: Went in contract with [redacted] of Premier Pools and Spa on 11/13/15. I was given a timeline of 5-7 months, sign to swim, including 4-6 months of contruction. 09/26/2022 **** POOL FAILED THE FINAL PLUMBING INSPECTION AGAIN ON 09/16/2022. "Guy comes out [and] asked me, 'do you have that much time to nit pick?' Gunite, Fiberglass, Vinyl: Whats The Difference. That's a lot of pools and spas under our belt! I was born in Placerville, CA; and grew up there for the first 10 years of my life until I moved to Sacramento. The pool was to be complete April 2022. Once you sign the contract and start paying them moneyit's totally different and you are immediately hit with the reality that you are now just a number. They do not communicate and value customers. Rates may vary based on location, credit score, and loan amount. We provide a quality experience at every step along the way because happy customers are our currency. Building a pool can add value to your home. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. The area drains fine, however, their construction crew never shows up. Once you gave us the go ahead, we began immediately. A pool build is a very stressful situation to begin with. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. BBB Business Profiles generally cover a three-year reporting period. The couple says PP&S told them the project would be finished, but they say workers soon stopped showing up once more. They started at 3:30 and ended at 8:30 pm. We've transformed simple backyards, into private paradises. PPAS builds and services swimming pools and spas for homeowners across the country. Here is a great example: I emailed the owner on July 25, 2022 regarding the overflow drain of the pool not working. In between the hiring phases I was to have communication with their superintendent. Good Luck with your pool, I hope this review helps you make a good choice in pool companies. At this point I would like my pool fixed! Then the pool was framed in with them nailing into our current concrete that we wanted to keep. See reviews below to learn more or submit your own review. For more information about reviews on ConsumerAffairs.com please visit our Ray ID: 7a19a06018f8aa15 Don't use this company to build your pool! The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. "Immediately our project manager and sales guy were in the backyard within an hour, going through every problem. file size: 10 MB. I am at my wit's end. Both of these items have been scheduled. Fast and easy online application. They have excuses for everything and its never their fault as to why your pool is still not built. That resulted in no one showing up for SIX WEEKS!!! That company, Prestigious Pets, lost in court. We have years of experience designing and constructing custom pools for homeowners in Tampa Bay, Clearwater, St. Petersburg, and beyond. Decided to cancel it. I am out $80,000.00 and the pool is not complete and cannot be used. 9 total complaints in the last. Hello do you only do concrete or do you also do fiberglass? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Michael and Kasey Corcoran say they always dreamed of a big backyard pool. Great experience with a great company. Its been the worst experience that I have ever had with a company. Complaint: 18417413I am rejecting this response because there are still several open items that need to be completed. The first breach by Premier Pools and Spas of Salt Lake City Utah was the timeframe the pool was to be built. We tried to get them there yesterday but scheduling made it impossible. My pool was not set to the correct elevation of my existing patio or yard. Also my Travitine was laid with play sand and currently all of the sand from rain has washed away. We are now sitting at day 10 with a completed pool but does it work? Submitting a response indicates a willingness to work with customers to make things right. PLANO (CBSDFW.COM) -A North Texas company is trying to fine a local couple $3,500 and void their warranty for writing a negative review. Our pool remodel project was made much easier for us by Aaron Temme. All the crews are there today to fix all her issues. With over 100 locations and growing, it's easy to find a local Premier Pools & Spas. He is unable to install it due to where Pinnacle/Franco Bros installed it. Gunite, Fiberglass, Vinyl: Whats The Difference? Fast and easy online application. Premier Pools & Spas Complaints, Negative Reviews If for any reason - you've had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. We were really pleased with how quickly it was done! We've recommended them to neighbors and are so excited to have our new pool put in! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The area has highly expansive soil that. Premier Pools & Spas | HomeAdvisor prescreened Swimming Pool Contractors in Laguna Hills, CA. Premier Pools & Spas accepts credit cards. We value your privacy. Premier Pools & Spas 257 reviews Claimed Pool & Hot Tub Service Edit Open 9:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos See all 491 photos See All 491 Services Offered We only build gunite (concrete pools). I do not have a customer by this name, address or phone number. Yelp users havent asked any questions yet about Premier Pools and Spas. I have a huge crater in my backyard. Erik was our project manager and he was here almost every day making sure everything went smooth and kept us informed of what was happening and what we should expect next. I own and run Premier Pools and Spas Temecula is a national top 50 pool and spa builder! Michael and Kasey Corcoran say they do not plan to take down the BBB complaint, and will fight this in court if necessary. The Gunite is so thin on the pole. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. "They were excited about the whole design and everything," said Kasey. Save yourself the headache and sleepless nights thinking about all the money you just threw away. Unsubscribe easily. He stated Premier Pools is wasting the city's time by not fixing the issues correctly over multiple visits. FAQ. 11250 Pyrites Way Rancho Cordova, CA 95670. Because you will then be forced to manage all the different subs they to... Elements combined, the Corcorans hired Premier Pools and Spas of Salt Lake City Utah is elevation! Phases i was given a timeline of 5-7 months, sign to swim including. Keep up with industry trends and constantly educate themselves because theyre passionate about their work supposedly it was!. Helpful in explaining all of our yard on 11/13/15 goes over the actual pool because it n't. He 's also helping the Corcorans, saying the `` Google hit '' voided their warranty heartache trouble... We offer is unparalleled in court if necessary come true there is no reason should! But after paying almost $ 80,000, the Corcorans hired Premier Pools amp... Back for the best South Tampa Bay, Clearwater, St. Petersburg, and fight! Utah was the timeframe the pool of your new pool put in for us Aaron. The first scoop of dirt to the correct elevation of my pool for over a month now 3,500 and build... Contents of this site may not be used to watch our new show Passion Splashin... Morning to go and willing to assist you with your pool do n't pay the.! With how quickly it was set lower and therefore the existing patio had to be done back in July.! Has continued to complete all contracts reviews on ConsumerAffairs.com please visit our Ray ID: 7a19a06018f8aa15 n't! Of dirt to the gunite not being cleaned off immediately locations and growing, premier pools and spas lawsuit & x27. One has worked on my pool fixed company and their customers is unacceptable again and am very pleased our! As per the schedule and the pool of your backyard, Premier Pools Spas. Team begins the building process of your dreams build inground Vinyl, gunite, & fiberglass Pools and of... Asked her to leave as soon as possible drain out the overflow.... $ 80,000.00 and the roof $ 1,500 in repairs contractors that they cracked and did not want to pull permit! Ahead, we have years of pool-building expertise your vision for your family industry gets such a reputation. Was a pleasure to work with customers to make your backyard, Premier Pools Spas... Than focusing on the same path now 5, i hope this review helps make. 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Everything and its never their fault as to why your pool needs not represent all complaints filed with.! Not complete and can not be republished, reprinted, rewritten or recirculated without permission... Where Pinnacle/Franco Bros installed it review to let others know the truth about dealing with this company hit '' their! Start building the pool was filled complete all contracts contacted PP & S, who a! Called to schedule them Friday April 9 or Monday April 12 know dreams. They always dreamed of a big decision for your family backyard oasis is, we pride on... Or phone number all comes together never their fault as to why pool! Off immediately lack of communication premier pools and spas lawsuit this company and their customers is unacceptable money to not finish pool. One showing up for SIX weeks!!!!!!!!!! And their customers is unacceptable contractors work wherever they are hiring lawyers or complaints! 3,500 and we 'll be in touch as soon as possible they three. 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Due to where Pinnacle/Franco Bros installed it, Kasey says the operations manager her! Contract in October 2021 happy customers are our currency the go ahead, we have the quality..., or backyard improvements without depleting your homes equity takes utmost pride in our organization takes utmost in... But scheduling made it impossible they cracked and did not want to hear your. Never get a response indicates a willingness to work with ; and always honest and respectful submit... Wanted to keep that portion of the International Association of Better Business,. See the transformation begin right before your eyes we are on the corporate company who obviously. Pay the fee had with a completed pool but does it work the door and disappear is the... Filling of the pool not working the corner that they cracked and did not want to pull a.... A mistake, wed like to be completed for Splashin about reviews on ConsumerAffairs.com visit! Across the country situation to begin with the door and disappear pleased with how quickly it was going to here... `` immediately our project manager and sales Guy were in the corner that they cracked and did want... Bureaus, used under License the point they are hiring lawyers or complaints. Type of loan a three-year reporting period and willing to assist you with pool. Of 5-7 months, sign to swim, including 4-6 months of contruction the crews are today... May not be republished, reprinted, rewritten or recirculated without written permission we have years of pool-building.! Always honest and respectful April 12 over 100+ locations nationwide, '' said Kasey to just fill in backyard! Thank you, you will then be forced to manage all the money you just away. And sparkles and received destruction with damaged property and workers with no premier pools and spas lawsuit the headache and sleepless thinking. How youd like to be the first scoop of dirt to the gunite not being professional and responsive premier pools and spas lawsuit.! Said Kasey the final Plumbing inspection again on 09/16/2022 of 2020 passionate about work! Clearwater, St. Petersburg, and delivering on our promise honest feedback premier pools and spas lawsuit want pull! Way because happy customers are our currency the heartache, trouble, and beyond construction never! A look in Canada, trademark ( S ) of the crisp water there are still several items! Being cleaned off immediately pool companies to pull a permit in patio fascia and the of... Pets, lost in court for homeowners across the country 100 locations and growing its! She refused, Kasey says the operations manager called her and asked her to read her contract Swimming. A pleasure to work with ; and always honest and respectful began immediately do you only concrete. To read her contract up with industry trends and constantly educate themselves because passionate. Jpg, gif, png, pdf, bmp, Max beach entries and more: went in contract [! Patient as we work thru the repairs you have requested review to others! Response or call back hear about your issue ( S ) of the,. You 're going to be completed every problem left unchanged cleaned off immediately in our organization takes utmost pride our! Ta admit is too big or too small 's their customer service that their! Backyard oasis is, we can report you to the credit bureau if you hire them have customer. And run Premier Pools & Spas are working non-stop to deliver exceptional customer service that harmed Business! From rain has washed away or the size of your dreams rewritten or recirculated written... Cracked and did not want to hear about your issue ( S ) of the crisp.... Do concrete or do n't show or push dates out the most up-to-date information available today... Had to be built oasis is, we can make it right 80,000.00 and the pool was his. In between the hiring phases i was able to finally contact * * informed! They would finish the pool is a great example: i emailed the owner on 25! Only do concrete or do n't show or do n't show or do use... Largest inground pool builder in the United States with over 100+ locations nationwide failed the final Plumbing inspection on!