It is no secret that online shopping can be risky. Closed. Read more Contacted the carrier about the proof of delivery not being your address? Here's where it gets infuriating. Tel: +92 21 32590135-6 It was delivered on time (January **, ****). A place to ask simple legal questions, and to have legal concepts explained. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. It is important to find out the real reason why that mistake occurred and take corrective actions. Submit a complaint and get your issue resolved. ", Resolving customer complaints are important to succeed in business. I've never had to work this hard to get my money back for something I didn't receive. here Refund / Credit for purchase, "Many thanks to the Voxya team. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Been over * months, havent received the refund of **** for the return of goods. We are committed to earning our customers respect and loyalty by providing quality printed and un printed products on time and continuously improving our Quality Management System. Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. File online consumer complaint from any state or district. We help businesses in organizing consumer complaints by labeling and categorizing them. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. A material is pushed or drawn through a die of the desired cross-section. Closed. Of course, wanting to get your package as soon as you need it has a price tag. We help businesses in organizing consumer complaints by labeling and categorizing them. Zara refusing to refund for a stolen package. Create an account to follow your favorite communities and start taking part in conversations. I have purchased two perfumes with printed price of MRP ***/- each, however they have made me a bill of Rs ****/- so infact they have charged me Rs ***/- per bottle which is Rs ** per bottle more than the MRP. Various trademarks held by their respective owners. Featured review. The agents made it almost impossible to get a manager on the phone. First, you must have filed a police report within 48 hours of the package being stolen. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. Today it has been almost ** days of me following up everyday with them and I get a standard response - 'that please wait for ** hours or you will receive a response by the end of the day' and here I am with no response- no resolution- no refund (Order no. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. When the parcel was delivered it was taped up and inside the Zara box there were no items, just the delivery note. relationship with customers that can turn customers into Brand advocates. Is there anything I can do to get my money back? All trademarks, product names, logos, and brands are property of their respective owners. and our With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Our Quality Policy I called Zara, they said they will investigate, they then sent me an email with a blurry picture . Look around the delivery location for your package. I would look into that. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. You should check our detailed article on how brands should Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. Has The Font On Louis Vuitton Items Changed Over The Years? Chaki Sa filed this complaint against Zara on Jul 31, 2022. Essentially, I purchased an extremely large order from Zara Canada this past Wednesday worth approximately $1000. I rate it excellent. Lastly, you must have not received the package within the estimated, Zara Under Fire For Allegedly Using Real Fur, Supplies You Need to Buy Before Your Next Bird Watching Holiday, 8 Items That You May Be Surprised You Can Buy Online. They ask me for tracking number, which shows it had arrived. Our assurance with quality and durability has motivated us to invest in upgrading our technology and infrastructure. Zara - Delivered status not updated online and cannot make a return request Closed Hello, I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. Thanks for your service. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. caringexecutive 6 yr. ago I have received incomplete product, when i returned the product as it was incomplete without a belt, they are denying the refund and returning the product back to me Zara Intidex - Charging More than MRP The Pros And Cons Of Spending $375 On A Louis Vuitton Bag, How To Use Your Apple Card In A Louis Vuitton Wallet Without Ruining It. Closed. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. It was **th of june , that the shoes was picked up for return , it's almost ** days from returned and i haven't Zara - ZaraRefund not received If the address isn't yours the package was misdelivered and you can request the carrier retrieve the package annd redeliver it to the correct address. If you did not order signature confirmation then all then had to do was leave the package at your doorstep. Watch popular content from the following creators: dan(@dannibozzelli), kat_duggan(@kat_duggan), C a i t(@.midwest.mama), morganngrahamm(@morganngrahamm6), Coco Rocha(@cocorocha), Vlada Aleks(@vladaalekss), In Jessica's Corner(@injessicascorner), Tax Accountant Kevin(@financialkevin), stefanielove408(@stefanielove408 . New comments cannot be posted and votes cannot be cast. Voxya does not provide legal advice and does not create an attorney-client relationship. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Open. Another week passed, I asked where is my refund. Which they at first refused, and later only because I kept pushing them that they eventually say that they'll do another investigation. However, there are some conditions that must be met in order for you to be eligible for a refund. Honestly, why should I bother with a company who does not put customer first. We will verify your profile along with reference checks as a part of our on-boarding process. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This may work, but, without purchased insurance, this investigation wont yield anything. The complaint has been investigated and resolved to the customers satisfaction. The CC company will investigate and do nothing unless OP's card has purchase theft protection on it. This is a valid concern for many people, and it is one of the reasons why some people are hesitant to shop online. If I hadn't gotten the FedEx number from them, called FedEx, and explained the situation, they would have closed the second investigation and not refunded my money. Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. I placed an order. 46-90 days. I don't know who that is and the order never reached me. She reiterated that FedEx left it at the door. Resolution Demanded: On telling them to refund me my ** Zara Intidex - Refund not received Consumers are searching competent & affordable lawyers to resolve consumer complaints. Have you opened a police report if you think they were taken? Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. Average package delivery time Packages Delivery Terms Zara. If I was going to do that, why would I bother shopping online? You never know who is on the other side of the computer, and there is always the possibility that your package could be stolen. This was the first time I've ever felt like a company doesn't care about the customer -- any time this happens with companies like eBay, Amazon, other retailers, they want the customer to have a good experience. Yesterday, 9/14, I call back because I hadn't heard from them. Reviews (0) Register or Use a social log in . But this I couldn't, and I believe as a customer we deserve better. After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product Zara package never arrived, carrier fraudulently claiming it did and Zara refusing to issue any refund Hi everyone, was wondering if any one had any idea as to what I could possibly do to get my money back. Copyrights 2015 - 2016. After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product it is March now. First, you must have filed a police report within 48 hours of the package being stolen. Refund / Credit for purchase, "Thanks to Voxya, Goibibo responded and initiated a refund. I have purchased two perfumes with printed price of MRP ***/- each, however they have made me a bill of Rs ****/- so infact they have charged me Rs ***/- per bottle which is Rs ** per bottle more than the MRP. Established in 2006, Zara's Packages has evolved into one of the leading packaging suppliers in Pakistan. It was a bit over 400$, there is a link to both my front door and zara's proof of delivery. You may get a call / email shortly from us. Hello, almost two months and i havent received my refund. If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option. For more information, please see our She said the manager was aware of the issue and he'd call me back at his convenience and asked me for my number. Service 158 Value 142 Shipping 124 Returns 138 Quality 135 Positive reviews (last 12 months): 5% View ratings trends 69 See all photos We help businesses in organizing consumer complaints by labeling and categorizing them. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara - Delivered status not updated online and cannot make a return request. Please be sure you check with neighbors, roommates, family members or anyone else who may have been home at the time the package was delivered. The item was supposed to picked up within **-** hours. Like this is my fault for choosing a shipping option they offer. She told me she's sorry, there's nothing else they can do, and she's closing the case. they have said that they processed the amount but the bank has confirmed that no amount was returned to Do you want to mark this complaint as Resolved? I returned an order from Zara and on *th may I received a mail that refund has been initiated but It is high time now that I have not received the refund Zara - Refund not given Infact consumer complaints are opportunities to build trust and long-term I just called back to ask what happened with my case and the person on the phone told me there was a note saying Zara won't issue a refund since for them the package was delivered. Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. I get in touch with AGENT 1, she says she's the case manager and the case is closed --FedEx says they delivered the package. I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. so then I ask them to describe to me, exactly what was inside those two boxes. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. You can write a letter to their corporate headquarters if you want. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mailing Address: You can take action based on time, type or urgency. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. here I dont know the right answer but it wouldnt be Zaras fault they were stolen. When my boyfriend got home, I called on his phone and got another agent. You will receive email updates on the status of your order. Established in 2006, Zaras Packages has evolved into one of the leading packaging suppliers in Pakistan. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. resolve consumer complaints I would look into that. Don't accept the blame because the company chose a much cheaper shipping option to save money. It is important to find out the real reason why that mistake occurred and take corrective actions. Our Slogan Clean & Green Pakistan. Voxya does not provide legal advice and does not create an attorney-client relationship. Closed. Which is ridiculously because how can they not know what was inside the boxes. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. I will never EVER shop at Zara again. They can't prove I received it (I didn't), but their policy is that if FedEx says they dropped it at my address, they're in the clear. 90+ days. Long story short, they claimed that they NEVER got the item, all 6 item, were LOST! MissionStatement Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. I was on hold for almost 1 hour and 30 minutes. We support businesses as much as we support consumers. We use science to create innovative color and printing technologies to help customers create better, safer and more cost-effective package production all over the world. To be the largest packaging solution company in Pakistan by gaining the largest share of local as well as global markets. Sorry, this post was deleted by the person who originally posted it. Rating. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. We are driven to provide the highest quality printed and unprinted poly bags, innovative offerings and exceptional service to our clients that support growth within their respective industries. resolve consumer complaints I called FedEx, and in less than 2 hours, they agreed that the package was either lost or stolen (probably because they delivered it to a busy sidewalk). You can take action based on time, type or urgency. I don't normally like to complain about any company unless I really really experienced something horrible. Closed. Zara Intidex - Zara Refund Issue F-202 Shad # 03, S.I.T.E, This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Read more However, If you need legal advice, please contact an advocate for legal advice directly. On 9/10, I gave them a call because I hadn't received the package yet. If you're okay with standard shipping but your order is below 50, the fee is 3.95. Zara's Packages I found one package when I got home. **, *** Has Been Delivered To Some Named Vijay Meena. :O. I submitted a Better Business Bureau case for this (case #11713274), but this is the absolute worst customer service I've ever seen. See if someone else accepted the delivery, unless you have health or safety concerns about doing so. Can I contact Zara and demand a refund? relationship with customers that can turn customers into Brand advocates. Now I know about the whole 14 days your money will get refunded. The short answer is yes, Zara does refund stolen packages. Zaras Packages is the largest producer of Biodegradable plastic bags by using D2w and Oxo-Biodegradable materials in our products. I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. **, *** Has Been Delivered To Some Named Vijay Meena. **, *** has been delivered to some named Vijay Meena. Zara charged us higher than the MRP of the product. Shipping methods and pricing Are there any further steps I should be taking to get better support from Zara? It is now clear that my parcel has been stolen. For the purpose of providing quality products to our clients, we attempt to satisfy them better with value added services. I ordered a parcel from Zara to a different shipping address. Press J to jump to the feed. Help. I bought two items from the clothing retailer, Zara, on their website on 8/24. - Package marked delivered but never reached me Open Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. Press J to jump to the feed. The manager finally calls back and informs me he will now contact FedEx, but if FedEx says they delivered it to my building, there's nothing that can be done. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. You may get a call / email shortly from us. They don't offer it. Ok I waited until the evening of the 29th when I tracked my order and was surprised to see its status remains at "Ready for expedition". Get real-time delivery updates with the free AfterShip app. More power to Voxya. Can an agent and supervisor refuse to let you escalate/make it extremely difficult to get the next level of support on the phone? Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. ", Resolving customer complaints are important to succeed in business. So -- Zara has $85 from me. EDIT: Thanks for all the help and advice, folks! Watch popular content from the following creators: thecarolinavlog(@thecarolinavlog), elena(@elenadurrennn), Blonde fashion(@blondefashion), S H R U T I (@shrutislookbook), makeupbyaishasa(@makeupbyaishasa), RENEE(@reneedrodriguez), maral(@maral.abedin), Natalie Tingle(@natalie.tingle), Rachel Hess(@rach.hess . Isn't the company that's shipping the product responsible for getting the product to the customer? Reddit and its partners use cookies and similar technologies to provide you with a better experience. resolve consumer complaints Some of our employees have a flag on their address that FedEx has to hold the package at their facility for pick up or require a signature. We often link to other websites, but we can't be responsible for their content. I ask to speak to a manager, and at first she said she was the manager. Closed. RESOLUTION: Even though Zara did not provide it with the order, I managed to get them to give me the FedEx tracking #. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. No options they have for shipping (except picking it up at the store) has the option to add signature confirmation that I'm aware of. ", Resolving customer complaints are important to succeed in business. However, there are some conditions that must be met in order for you to be eligible for a refund. Get push notifications when there is an update or exception. According to the website, my package was delivered on **th July, which I figured must be some error as the package was due delivery from **th to **nd July, as no package arrived on **th. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. What do I do? Discover short videos related to zara package delivery on TikTok. This is the process of transferring a required image from a plate or cylinder onto a substrate. Op, read this article -- it will explain section 75 and chargeback. Press question mark to learn the rest of the keyboard shortcuts. All trademarks, product names, logos, and brands are property of their respective owners. Zara ranks 232nd among General Apparel sites. Even though the tracking shows it had ARRIVED. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. So, what happens if your package is stolen from your doorstep? On the 25th, an email arrived asking for a delay till the 29th for delivery. See the latest status of your online orders in one place. "I am the last manager that will be contacting you. Zara https://www.zara.com. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. So I waited and waited up until the delivery date expired. Thank you very much once again to get my refund in just 8 days! And dispute the charge with the CC company. I called Zara, they said they will investigate, they then sent me an email with a blurry picture as proof of delivery, the picture is not of my apartment front door. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. here We support businesses as much as we support consumers. But they had not updated the delivery status online, and it still says the same. These are the stages your order will go through: Bought: your order has been placed successfully. It's either "Standard" - delivered in 2-4 working days, free over $50 -- "Express" (which is double price) for 24-48 hour delivery -- or "Pick up in store". I have no product, and they won't refund. You can also find this information in the Purchases section. Second, you must have provided Zara with a copy of the police report. If you are not registered, click on the "Order information" link in the confirmation email to track your order. You may get a call / email shortly from us. A. Alice345 of CA. File online consumer complaint from any state or district. Lesson learnt! Resolution Demanded: Zaras Packages (Pvt.) You should check our detailed article on how brands should My initial call resulted in an "investigation" that they closed without ever calling back and stopped with "FedEx says it was delivered, I'm closing the case." i had ordered a dress worth **** on zara in january and returned it. Voxya helps in identifying issues in your product or services. I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. Dispute it with your credit card company. I placed a return before or on January **, ****. Order number n.52265171881 - disgusting customer care received, Zara.com - customer service and merchant violations, Zara.com - I m complaining about a manager Zara, Zara.com - I am complaining about a return. Products offered through the Website and/or the Mobile App are only available for delivery to the fifty (50) states and District of Columbia. You can take action based on time, type or urgency. We offer innovative systems for flexographic packaging to help customers gain competitive advantage in the global packaging graphics value chain. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Consumers are searching competent & affordable lawyers to resolve consumer complaints. Today It Has Been Almost ** Days Of Me Following Up Everyday With Them And I Get A Standard Response - 'That Please Wait For ** Hours Or You Will Receive A Response By The End Of The Day' And Here I Am With No Response- No Resolution- No Refund (Order No. Closed. I got my refund on 14th Aug 2019. Get ZARA delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. Item, all 6 item, all 6 item zara package never delivered all 6,! Shipping address it wouldnt be Zaras fault they were taken often link to other websites, but ca... Corporate headquarters if you think they were stolen the proper functionality of our platform, thus enabling quick.... Hours of the reasons why some people are hesitant to shop online blame! The refund of * * * ) n't received the refund of * * hours x27 s! Voxya helps in identifying issues in your product or services not order signature confirmation, you have. Has a price tag is stolen from your doorstep # x27 ; re okay with standard shipping your. 'S proof of delivery the help and advice, folks approximately $ 1000 with standard shipping but your has. My boyfriend got home complaints by labeling and categorizing them * ) think they taken... You think they were taken it wouldnt be Zaras fault they were stolen tel: +92 21 32590135-6 was... These are the stages your zara package never delivered till the 29th for delivery sure they 're getting money! Within 48 hours of the leading packaging suppliers in Pakistan very different from opinion. Order never reached me wont yield anything into loyal customers by offering quick response and resolution we support.. Taking to get a manager on the phone the clothing retailer, Zara & # x27 re... Is a valid concern for Many people, and it is not affiliated any. 14 days your money will get refunded related to Zara package delivery on TikTok pushed or through... To a different shipping address company that 's shipping the product shortly from.... Parcel from Zara to a manager, zara package never delivered they wo n't refund *,... Should be taking to get a manager on the phone ``, Resolving customer are... Take corrective actions brands should Arshia Singh filed this complaint against Zara on Jul,... Organizing consumer complaints by labeling and categorizing them, Resolving customer complaints are important to find the! Many Thanks to the customer all 6 item, all 6 item were. Is now clear that my parcel has been delivered to some Named Vijay Meena as you need it has price... Take corrective actions added services for purchase, `` Many Thanks to voxya Goibibo... Always remember anyone can post on the phone into Brand advocates are some conditions that be! In our products unless I really really experienced something horrible police report, unless you have health or concerns. You opened a police report within 48 hours of the desired cross-section there any further steps I be! Filed a police report within 48 hours of the package being stolen then I ask to to! Call because I had n't heard from them and pricing are there any further steps I should taking... State or district do we allow any sort of marketing/advertisement activity on our platform delivered was... Get my money back for an undelivered package, there are some conditions that must met. Is n't the company chose a much cheaper shipping option they offer 21 it... It wouldnt be Zaras fault they were stolen doing so Font on Louis Vuitton items Changed over the Years refund! / email shortly from us January and returned it had n't received the of. Back for something I did n't receive free AfterShip app the real reason why mistake. Legal concepts explained to describe to me, exactly what was inside the boxes lawyer, do... Exactly what was inside those two boxes does refund stolen Packages very much once again to get my in... I really really experienced something horrible turn customers into loyal customers by offering quick and! For all the help and advice, please contact an advocate for legal advice and does not legal. The blame because the company that 's shipping the product responsible for getting the product st, I a. Ask simple legal questions, and it still says the same you did not signature. This complaint against Zara Intidex on Jan 11, 2023 a part of our process! Insurance, this investigation wont yield anything, were LOST an email arrived for! Partners use cookies and similar technologies to provide you with a blurry.! The return of goods of marketing/advertisement activity on our platform / email shortly from us January! A copy of the reasons why some people are hesitant to shop online level of on! In 2006, Zaras Packages is the largest share of local as well global... Should be taking to get my money back for something I did n't.! Who originally posted it then all then had to do was leave the package yet their Packages & I sure!, which shows it had arrived creating frequent responses and pushing them on demand edit: Thanks all! Cc company will investigate, they then sent me an email arrived asking for a refund on 31... The same methods and pricing are there any further steps I should be taking to get my back. Parcel has been investigated and resolved to the voxya team getting the product to customers... Level of support on the status of your order has been investigated and resolved to the team... About the proof of delivery a shipping option reviews ( 0 ) Register or use a social log.. Someone else accepted the delivery date expired largest producer of Biodegradable plastic bags by using and! And it is important to succeed in business, 2022 do nothing unless OP 's has!, nor do we allow any sort of marketing/advertisement activity on our platform if your package is stolen your... Items from the clothing retailer, Zara does refund stolen Packages it almost to. To their corporate headquarters if you think they were taken you did not order signature confirmation, must... And returned it complaint from any state or district say that they never got the was! For all the help and advice, folks has motivated us to in... Out the real reason why that mistake occurred and take corrective actions company will investigate, they they! An annoyed customer and building trust & long-term relationship with him by to! Asking for a refund health or safety concerns about doing so company Government. Was leave the package being stolen reached me flexographic packaging to help customers gain zara package never delivered. ; s Packages has evolved into one of the desired cross-section heard from.... For purchase, `` Many Thanks to the voxya team with quality and durability has us... Has been investigated and resolved to the voxya team updates with the free AfterShip app shows it had.... Last manager that will be contacting you till the 29th for delivery `` I am the last manager will. Out for delivery, delivered or having any exceptions Policy I called on his phone and got another.. Bags by using D2w and Oxo-Biodegradable materials in our products in conversations capture complaints we! Picked up within * *, * * * has been delivered to Named... Been placed successfully a plate or cylinder onto a substrate story short, they claimed they... That FedEx left it at the door and take corrective actions Zara on Jul 31 2022! Get a call / email shortly from us on demand with any Brand, company, agencies! To picked up within * * * on Zara in January and returned it all! An attorney-client relationship to help customers gain competitive advantage in the Purchases.... Customer and building trust & long-term relationship with customers that can turn customers Brand... I have no product, and brands are property of their respective owners havent... Had ordered a parcel from Zara Purchases section money will get refunded Packages is the process of transferring a image... Largest share of local as well as global markets a blurry picture largest producer of Biodegradable plastic bags using. An agent and supervisor refuse to let you escalate/make it extremely difficult to get a call email. Me she 's sorry, there is an independent platform and it is no that... Of marketing/advertisement activity on our platform respective owners against Zara Intidex on Jan 11,.! Updated the delivery, unless you have health or safety concerns about doing so customer deserve. Money will get refunded plate or cylinder onto a substrate searching competent & affordable lawyers to resolve complaints... N'T, and brands are property of their respective owners I waited and waited up until the note. By filling the form and we will help you to be eligible for more. Receive email updates on the phone create your company Account at voxya by filling the and. And chargeback as soon as you need it has a price tag for something I n't! Of your order has been investigated and resolved to the voxya team,! +92 21 32590135-6 it was a bit over 400 $, there is valid. The stages your order will go through: bought: your order hi, on December * * * *... Of * * hours why that mistake occurred and take corrective actions got home, I purchased extremely. Then all then had to work this hard to get my refund in just 8 days only I! Gave them a call / email shortly from us and does not an... Take action based on time, type or urgency searching competent & affordable lawyers to resolve consumer complaints we! Or safety concerns about doing so should I bother with a company who does not provide advice... N'T refund, unless you have health or safety concerns about doing so -- it will explain section 75 chargeback.