The front desk staff are very nice and accommodating. You could More, My cat was hurt multiple times by the staff at Blue Pearl. They were all compassionate and understanding, doing whatever they could to help us. Worst Place to bring your pet!! I cant imagine any other place that would be such help at 2 in the morning! I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. This place is not always pet oriented or customer oriented. An MRI and CT scanner set Southfield apart from many practices. Find out how we combat fake reviews. Not offering any treatment or other suggestions. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. This place is terrible. The technician said "I'll make a note on the chart!" They left our dig in a room in an emergency situation for an hour and a half with us never coming in to check on him in that time we had to go out several times to come check on him . IMO and in my experience they are all about taking your money and taking advantage of your grief and love for your pet. BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. Horrible experience. When your pet needs emergency care, seconds count. This place is amazing. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. Meet our team of veterinary specialists here to help you and your pet. Visits to our specialists are usually by referral from your primary care vet and by appointment. OVER-CHARGE and they look at the WORST CASE SCENARIO to MAKE MORE MONEY! My greyhound had a massive cut on his haunch. Are you up to the challenge? I am so impressed with Blue Pearl's ENTIRE staff, and the facility. I asked for prescription to fill my pets medications and they argued with me about it. . They take peoples money and charge people for things that werent done! As a new dog mom my stomach sunk but Dr. Paul Cunningham was AMAZING! We just used them and all I can say is go there instead!!! They saved my babys life. They have better diagnostic tools and testing. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. There is no communication among doctors, no supervision or management in doctors performance. We were there for 3 hours for them to tell me that she had pancreatitis. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. This is my go to place for an emergency!!!!! i had to go get for an ultrasound and the vet, the tech, the check out person, were all non caring, way less than empathetic for your pet, and just want to rubber stamp your paper work so you can go to check out and give your credit card to a less than empathetic, non caring check out person. I suppose it comes down to money. This place is not always pet oriented or customer oriented. If your vet refers you, demand another place! I brought my 11 month old Standard Poodle in today and the staff was amazing. Yelp users havent asked any questions yet about. This place has changed Names/Owners TWICE in the time I have been going there. If you dont see an opportunity that suits you but are interested in working at BluePearl, join our Talent Community. Yelp users havent asked any questions yet about BluePearl - Southfield. Thanks again!! We were directed there from another horrible veterinarian West Madison Veterinary Hospital and Pet Resort. Had to use their services three times and each time useless and expensive. We appreciated all the care and comfort during a troubling time. Depending on the specialty department students will be able to observe procedures like ultrasounds, echos, scopes, MRI, CT, chemo treatments, radiation therapy and . Total lack of compassion and total corporate medicine. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. Worst experience ever at a veterinarian. And now we couldnt see anyone in there. The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. Learn more about your emergency visit. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? Will. We were able to keep her comfortable in her waning years. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. We we arrived we were told they were at capacity. This place is amazing. All they care about is the almighty dollar and if you can PAY. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Not a good sign. The technician said "I'll make a note on the chart!" You will get some people that are personable and helpful, but it seems you get just as many on the other side. In the morning i talked to a useless tech who said Abby was not in pain. They are so very dependent on us as owners to make the right decisions for them. :). The doctor on call called me while I waited in car ( thanks to covid protocol) and said he doesnt see a blood clot but will have cardiology take a look in the morning. Worst veterinary experience I have EVER had- DO NOT GO HERE!!!!!! We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. I will never go here again and I wish I never had. Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. Blue Pearl Pet Hospital is amazing. After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. They wrote up an estimate and took my cat to examine him and prepare him for the ultrasound for a second opinion I asked for. Thank you for everything! The human-animal bond is the foundation of everything we do. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. He is home resting now. Shadow is still hanging on, and I am so thankful for the care, compassion, and peace.of mind that I received from the Blue Pearl staff. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. Save my name, email, and website in this browser for the next time I comment. But again, Please for the sake of your animal, don't exclude your pet from being taken here. Blue Pearl requested $2300.00 to leave our pup and have them evaluate her, after spending $1400.00 at the other vet. My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. Our specialties include surgery, oncology, cardiology, dermatology, ophthalmology, radiology, neurology, and internal medicine. Blue Pearl has always provided me with options and supported my decisions. Employer match to support your financial goals. I was sent home and waited . The absolute worst vet care! I have requested a refund and awaiting a return call. They treated us with such compassion. Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. Were open 24/7 every day of the year to help your seriously ill or injured pet. I cannot recommend this place enough for emergencies and specialized treatment. I also had a previous dog that I took to them (their oncology department). She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. Both of these vets get us right in and treat him wi We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. No appointment is necessary for our emergency vet. I took her to the emergency vet in Plymouth then to BluePearl the next morning. Showed us much love and compassion for our loss. I was charged over $300 for the appointment and two RXs. They tried to help her relieve herself but were unsuccessful, and the X-ray didnt give them much information. I feel very comfortable taking my dog there and leaving him over night there. The doctor and tech were very caring and knowledgeable. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question Here are 8 tips for writing great reviews. What a difference! The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. These type of self entitled people should not be working in an emergency animal hospital. Home. She listened and soothed my heart by telling me that I don't have to lose my kitty, but what to look for in his actions to let me know when he is ready. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. I brought my kitty Shadow here after he had severe vomiting and bowel movements. The vet saying she thought Abby had had a stroke or something. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. Find articles, interviews, and more in our career blog. My primary vet called me about five times for the amount of money they needed to follow up. The bill was over $4,700.00 to pull the cats teeth. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. The day before the procedure an admin called to cancel saying you should ask your local vet if they have time BEWARE- Blue Pearl has a new corporate owner and is NOT the same vet it once was with a positive legacy reputation! This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. They wan My dog Abby started throwing up blood. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. Still no response and that was over a year ago. I got a call from cardiologist 9 hours later stating there is a blood clot but not caused by heart issues but suspect a tumor. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. BluePearl Pet Hospital Southfield, MI Emergency Vet 24-7 Emergency and Specialty 248.354.6640 29080 Inkster Rd. Some of these people I really don't think have a heart. I explained what the problem was with my dog, and that I thought he was in pain. Bottom line, my dog died in my arms that night. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question The Vets at Blue Pearl were you able to accurately assess and provide a treatment plan for my aging cat. It was so hard to let her go. I asked to have certain tests done a few days later so not a weekend charge at 2x the already high cost. Grow your business. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). He was treated immediately. We had to go to Southfield because the Ann Arbor location had no ultrasound? The staff and Dr. Stewart was wonderful. She lived 3 more healthy years!! They actually "RECOMMENDED" this as a course of treatment!!!! Took my a If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. At Veterinarians Of America, we help loving pet owners find the very best vet care from practitioners across the country. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. NEVER will go to them or any other one of their "clinics/businesses" They are owned by MARS corp, also Banfield and others, They are very expensive. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. I reminded them that I had to wait over a month. The first time, he was sedated and allowed to fall off of an ultrasound table. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. Absolutely inexcusable. My first visit cost $292. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! The next morning, I was told and additional $700.00 was required. He saved our dog once already. Dont do it. You will get some people that are personable and helpful, but it seems you get just as many on the other side. Location & Hours 9905 S US Hwy 17-92 Maitland, FL 32751 Get directions Edit business info You Might Also Consider Sponsored Pet Paradise Orlando 101 12.2 miles away from BluePearl Pet Hospital Kim L. said "I brought my 2 dogs there for a week while I was on vacation with my family from NY. I truthfully dont care about your vets qualifications in this regard. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. They have customer relations but they don't do anything. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . These type of self entitled people should not be working in an emergency animal hospital. All of the care specialists were concerned and helpful. Go somewhere else. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. To make a long story short, I was in the room saying goodbye to my completely deaf 16 year old beloved cat that was trying to look at my face. Thank you for saving my kitten! Wouldn't do it! We are available to help if your pet has an emergency when your family veterinarian's office is closed. I brought my 4 year old dog in on a Sunday Afternoon. Pre-paid 24 hour overnight stay. Our 11 year old pup was not up to more aggravating tests. Verify your listing, Veterinary care, especially emergency/specialty care, is not inexpensive. Map & Directions. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. When I called for prescription to stop it, would not give it unless I came in for another exam. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. The vet called and said she was worried. Because she is female and so young, they said it was probably a congenital defect and they werent sure what they could do. Was there 2 hrs & CCL diagnosed. More. But be prepared if you got the money to pay to do surgery then put it out there. Unconscionable. Some of these people I really don't think have a heart. Tammy the vet tech was the only good thing about this place. I know I was being overly cautious by bringing her to the emergency Vet but wanted to make sure everything was ok. Tammy the vet tech was very nice and very friendly. Get Directions; Services. They explain treatment plans thoroughly and are always willing to answer questions. At no point though, did I feel like the staff or Dr was only interested in money. Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. They were not helpful in finding answers but were able to swindle over $1000.00 out of a concerned pet parent. I wish BluePearl had dialysis. They treat them like a DOLLAR SIGN--nothing more! The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. Dont take your pets to this place. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. We are about to have acl knee surgery. Were committed to making your veterinary visit as smooth as possible. Zero true empathy here!!! Some of these people I really don't think have a heart. When she was evaluated the Vet wanted to do X-rays (Which is understandable) and test her Blood. Business Hours. Description of Elective Experience: Students will learn how to perform an exam and localization of the problem. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! We there 3 hours - most of time waiting to be seen. Thorough, friendly, great customer service. Tammy the Vet Tech was great though! We were able to draw our own conclusions. Even when you call around, i have found they are all the same price. Of course I had to report this all in a VOICEMAIL because you cant talk to a live person. BluePearl Pet Hospital Veterinary Emergency Service. Kozicki and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. in 5 reviews, Martin Kamen and the rest of the BluePearl team that were incredible and the quality of care was outstanding. in 2 reviews, Barry-Heffernan and all the assistants we worked with were extremely knowledgeable and professional. in 2 reviews. That afternoon she became less responsive. When I arrived Abby was in a coma completely unresponsive. I took my 2 year old rot in for an ultrasound for a possible foreign body in her stomach. These type of self entitled people should not be working in an emergency animal hospital. They treat them like a DOLLAR SIGN--nothing more! I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. 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